Revdex.com [redacted] Serving Western Pennsylvania [redacted] ***Incident# [redacted] I researched this customer’s complaint and found she has some legitimate issuesSome are questionableI am working with a second party to remove the tank from her property and resolve any monetary refunds that she is entitled toI am sorry it had gotten to this pointWe strive to meet our customer’s expectationsUnfortunately this one wasn’t met.SincerelyMichael H**Site ManagerMatheson Gas [redacted] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer eviewed appear below.I called the Uniontown office on 9/22/at 12:32pm and spoke with MikeI was told he was working with an outside company and told me I would have a date and here something by Friday (9/25)I still have not received any return calls nor have I been given a removal dateIt has been over months since my initial request for removal and more than weeks since I initiated contact with promise of a return call giving me more info
Regards,
*** ***
Revdex.com[redacted]Serving Western Pennsylvania[redacted]
[redacted] [redacted]Incident# [redacted]I researched this customer’s complaint and found she has some legitimate issues. Some are questionable. I am working with a second party to remove...
the tank from her property and resolve any monetary refunds that she is entitled to. I am sorry it had gotten to this point. We strive to meet our customer’s expectations. Unfortunately this one wasn’t met.SincerelyMichael H**Site ManagerMatheson Gas[redacted]
[redacted]
Revdex.com [redacted] Serving Western Pennsylvania [redacted] ***Incident# [redacted] I researched this customer’s complaint and found she has some legitimate issuesSome are questionableI am working with a second party to remove the tank from her property and resolve any monetary refunds that she is entitled toI am sorry it had gotten to this pointWe strive to meet our customer’s expectationsUnfortunately this one wasn’t met.SincerelyMichael H**Site ManagerMatheson Gas [redacted] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer eviewed appear below.I called the Uniontown office on 9/22/at 12:32pm and spoke with MikeI was told he was working with an outside company and told me I would have a date and here something by Friday (9/25)I still have not received any return calls nor have I been given a removal dateIt has been over months since my initial request for removal and more than weeks since I initiated contact with promise of a return call giving me more info
Regards,
*** ***
Revdex.com[redacted]Serving Western Pennsylvania[redacted]
[redacted] [redacted]Incident# [redacted]I researched this customer’s complaint and found she has some legitimate issues. Some are questionable. I am working with a second party to remove...
the tank from her property and resolve any monetary refunds that she is entitled to. I am sorry it had gotten to this point. We strive to meet our customer’s expectations. Unfortunately this one wasn’t met.SincerelyMichael H**Site ManagerMatheson Gas[redacted]
[redacted]