Claudia Nails

[redacted] In response to a complain from first time client [redacted] ***, we would like to inform first, that as she stated on her complain, her nails were thin and easy to bendthe condition of her nails was not a result of the service we providedNot all nails are the same and hers are naturally thin; which is a condition we can't change; second, after the new application her nails were stronger and she was pleased with the service; third, We offer a high quality service to all our clients and never had a single complainA large number of our clients are professionals who trust our company and have been using our service for yearsAs a professional who is responsible for the health of others and knows the health risk involved in the service she provides, [redacted] should also know that we can't be responsible for any negligence in the performance of her workWhen [redacted] returned to our location, over fifteen days after her first visit, her conduct was unacceptable and sh e did not accept the facts as they were explained to hershe was not talking but screamingthe duration of the manicure is based on many factors; the quality of the work done, which in our case, we maintain the highest standards in this field and we are in compliance with all the state and city regulations; the weather ; the time; type of work the person does with hand, etcWe never had a costumer complain for our services and We know that the quality of our service is the best there isWe believe [redacted] was trying to get our service for free and her request did not have any meritThe purchase price paid was $and she believed that by coming to our location with the behavior she conducted herself was going to give her the merit to get service without paying for itWe reviewed the condition of the nail and noticed her nail was broken broke and repaired it, but she wanted all the nails done and a change of color for the nailsWe still believe she was trying to get a new manicure for free and continue to believe her complain has not merit.Truly,Claudia Nails Center

[redacted]In response to a complain from first time client [redacted], we would like to inform first, that as she stated on her complain, her nails were thin and easy to bend. the condition of her nails was not a result of the service we provided. Not all nails are the same...

and hers are naturally thin; which is a condition we can't change; second, after the new application her nails were stronger and she was pleased with the service; third, We offer a high quality service to all our clients and never had a single complain. A large number of our clients are professionals who trust our company and have been using our service for years. As a professional who is responsible for the health of others and knows the health risk involved in the service she provides, [redacted] should also know that we can't be responsible for any negligence in the performance of her work. When [redacted] returned to our location, over fifteen days after her first visit, her conduct was unacceptable and sh e did not accept the facts as they were explained to her. she was not talking but screaming. the duration of the manicure is based on many factors; the quality of the work done, which in our case, we maintain the highest standards in this field and we are in compliance with all the state and city regulations; the weather ; the time; type of work the person does with hand, etc. We never had a costumer complain for our services and We know that the quality of our service is the best there is. We believe [redacted] was trying to get our service for free and her request did not have any merit. The purchase price paid was $40.00 and she believed that by coming to our location with the behavior she conducted herself was going to give her the merit to get service without paying for it. We reviewed the condition of the nail and noticed her nail was broken broke and repaired it, but she wanted all the nails done and a change of color for the nails. We still believe she was trying to get a new manicure for free and continue to believe her complain has not merit.Truly,Claudia Nails Center.