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Clay Electric Cooperative, Inc.

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Clay Electric Cooperative, Inc. Reviews (3)

The State of Florida does allow Electric utilities to bill and hold individuals responsible for electric bills if they benefited from the service even if the power isn't in their name. These bills or past due amounts are regularly turned over to the credit agencies and collection
agencies for all known parties at a location So even though the power is in your estranged husband's name since you live there and have consumed the electric current Clay Electric can hold you financially responsible. I think we can set you up at a new location with the electric service in your name but the past due amount at the current location will need to be paid or suitable arrangements made to pay the old bill.
Sincerely,
*** ***
Clay Electric

The customer's complaint is with [redacted], the electric company for residents in Clay County. This complaint has been sent to Clay County Utility Authority, the water provider for Clay County.

Our reconnect fees are $45 from 8am-4pm and $65 from 4pm-9pm.  These fees...

are based upon the time that a payment is received.  For example if you pay a delinquent balance at 3pm this reconnect order will be issues for $45 even if it takes our field personnel until 6pm to get to the members home.    This fee is to offset the cost of making a trip the member's home to reconnect power.   Late fees and reconnect fees are only accessed to members bills that are late or disconnected for a past due balance.

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