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Clean Delaware, Inc.

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Reviews Clean Delaware, Inc.

Clean Delaware, Inc. Reviews (2)

In the process of selling my home in Lewes I had to have the septic certified. It is a single owner house unoccupied for 6 months of the year with only one resident. I expected to pass with flying colors. After delays and a "scheduler" who did not return phone calls and misrepresented the schedule for the inspection and certification. When they finally showed up a crew began the inspection. I was working within view of the inspection crew. I noticed that they seemed to be monitoring my activities and seemed concerned that I was within line of sight of them most of the time. At the end of the inispection I was told that my distribution box had a crack in it and had to be replaced to the tune of $800. I had noticed several of the crew poking a metal rod into the ground in several locations including near the distribution box. I strongly suspect that the damage to box was created by the crew, knowing that I had to have the problem repaired in order to proceed to settlement. I have since heard that Clean Delaware has a very high percentage of failure reports for septic certifications. Can you spell SCAM? I would love to see the State Consumer protection investigate this company's certification practices.

Review: Back in Jan2013 I hired clean Delaware to dump my septic tank. Person on phone said I would not have to be there. I was recently widowed and this was something my husband handled. When I came home was no paper in door and I could not tell if they had been here. I paid by credit card on phone. $220.00 I did not know what to look for and I took their word they were here. Come week of June 16th I started having problems with my toilet backing up. I had a landscaper come out to grade my land on 6-19 friend of my son. His equipment started sinking, thought he hit drain so he took the time to dig what they found was nothing of feces and my ground was saturated. My son at the time did not know I had the septic or I thought cleaned. They opened the lids and did not even put stick in and inch and it was all feces. That night I called the emergency of clean Delaware and a nice gentleman called I explained everything how we had a wedding and had to get ready and get showers. He promised me he would be here to check it between 8am and 9 on 6-21. At 10 am I called the same guy said he had to get permission from his boss to come out because it was a weekend. 12pm still no phone call finally he calls me at 12:30 and said I would have to pay extra fees for them to come out. I asked him to have his boss call me or give me his number he said he could not did I get upset yes I was could not flush my toilet, take a shower and had plans to have work done in my yard which now I could not because landscaper said it had to dry up and would take a few days. Now on Monday was hoping someone would call or come out did not happen. So my son thought if he called and told them what he found they would at least come out and check instead they told my son they would not and tried to say because I got upset. So had to call [redacted] who came right out said no my septic never was dumped showed me what it looks like and how they had to dig the whole square. I PAID $205.00 asked for my money back they said no. Feel they should.Desired Settlement: I feel they need to refund my $220.00. Obviously they either dumped the wrong house or they even could have dumped a friends for all I know. I took their word that I did not have to be there. My septic has to huge rings and a white cap that is not hard to see plus no grass ever grew on the spot. I paid in good faith. They should have at least came out and saw for themselves. Once I told them I had to pay someone I feel I proved my septic was not done. I gave them almost a month to return my mony

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Description: CONSTRUCTION & REMODELING SERVICES

Address: P.O. Box 123, Milton, Delaware, United States, 19968

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