This spring we contacted Clean Response regarding some water damage repair in our living room The provided an estimate and worked with our insurance to agree on the damages and claim amount My husband worked with Chris *** and was told they were scheduling out weeks from when they discussedWe have repeatedly called Chris to schedule time for his crew to come repair our damages The next time we were able to reach him in person, my husband said that we realize its a small job and if they are not interested in the job just to let us know and we would find someone elseHe said no they would complete it and he would have his "foreman" call us to get us on their schedule Its been over three weeks and we are still waiting for a call back My husband would call and leave messages for Chris to return his call, with no response, For the last week, I have called and left messages for Chris every day and still have not received a response This is very poor communication and I would not recommend using this company
We live in a condominium complex. A few weekends ago when we were out of town we were notified of a water burst from the unit above and our unit is impacted. Our Association Management works with Clean Response to mitigate the problems and saved us the headache dealing with water damages. When we got home, Clean Response already had the equipments running to dry out the wet walls. Their staff was very courteous and professional when speaking with us. I am glad that Clean Response was there when we were away. If you have damages to your home, call Clean Response.
This spring we contacted Clean Response regarding some water damage repair in our living room The provided an estimate and worked with our insurance to agree on the damages and claim amount My husband worked with Chris *** and was told they were scheduling out weeks from when they discussedWe have repeatedly called Chris to schedule time for his crew to come repair our damages The next time we were able to reach him in person, my husband said that we realize its a small job and if they are not interested in the job just to let us know and we would find someone elseHe said no they would complete it and he would have his "foreman" call us to get us on their schedule Its been over three weeks and we are still waiting for a call back My husband would call and leave messages for Chris to return his call, with no response, For the last week, I have called and left messages for Chris every day and still have not received a response This is very poor communication and I would not recommend using this company
We live in a condominium complex. A few weekends ago when we were out of town we were notified of a water burst from the unit above and our unit is impacted. Our Association Management works with Clean Response to mitigate the problems and saved us the headache dealing with water damages. When we got home, Clean Response already had the equipments running to dry out the wet walls. Their staff was very courteous and professional when speaking with us. I am glad that Clean Response was there when we were away. If you have damages to your home, call Clean Response.