Cleaned To Perfection Reviews (%countItem)
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Cleaned To Perfection Rating
Description: CLEANING SERVICES
Address: 2 Satterly Rd, East Setauket, New York, United States, 11733-3722
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I paid for a deep clean and they did not wash down my furniture or my floors, which were the areas of concentration that I indicated. I let management know and they didn't seem to care what so ever. I even provided pictures. They were very rude and refused to re-clean the areas or provide me a refund
Tell us why here..We cleaned ***’ home on June , 2017. We had gone over payment terms as well as scheduling continuous cleanings before that day. *** had a $50 coupon that she used for this day. She gave us a time restraint of 2 hours. That means regardless of how much the home needed to be cleaned, we were only able to do our best within the 2-hour timeframe. Cleaning total for that day was $240, we subtracted the $50 coupon, so she paid $190 total. *** was home during the cleaning, and we had told her to please walkthrough the home afterwards to ensure that everything was done to her satisfaction. We received an email right after the ladies left stating that they did an “okay” job. We followed up, and later, I spoke to Lori. We pride ourselves in our work and our goal is for our clients to be fully satisfied. We do not offer refunds, as the ladies work hard and the job was completed as described. However, we did offer to return to the home to finish what was not able to be done. Lori did not want to continue services.