Cleaner of New Mexico

Thank you for bringing this matter to our attention. This is in response to the complainant’s concerns regarding Fresh View Solutions’ interactions with her employees. The account at issue is a charged off commercial line of credit. CACH,... LLC is the current creditor. CACH purchased the account from On Deck Capital on or about July 1, 2016. The information received at the time of purchase indicates that the account was opened by Mariposa Interactive Group, Inc. on September 22, 2015. The account was personally guaranteed by [redacted] . The last payment on the account was made on January 20, 2016, and the account was charged off on April 27, 2016. The balance of the account at the time it was placed on CACH’s system was $19,514.04. CACH placed the account for collection with our office on or about July 6, 2016 and an initial notice letter was mailed to [redacted] and Mariposa Interactive Group, Inc. on or about July 8, 2016. On August 25, 2016, Fresh View contacted Mariposa Interactive Group and spoke with the Director of Accounts regarding the business debt at issue as permitted by law. Upon receipt of the consumer’s complaint we updated our records to ensure that no further calls are placed to her place of business pursuant to her request. Any future telephone calls regarding the account will be directed to the consumer’s telephone number ending in ***. Please let us know if you have any questions or need any additional information.

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Thank you for bringing this matter to our attention.  The account at issue is a charged off commercial credit card.  The current creditor is CACH, LLC (“CACH”).  CACH purchased the account from [redacted] on or about November 29, 2016; therefore, CACH cannot address the actions or...

inactions of the original creditor prior to its purchase of the account.  The information provided at the time of purchase indicates that Ottaviani LTD opened the account on September 2, 2012.  The last payment to the original creditor was made on May 27, 2016 and the account was charged off on November 2, 2016.  CACH placed the account for collection with Fresh View Solutions (“FVS”) on December 2, 2016 and an initial notice letter was sent to the consumer on or about that same date. Following that date, FVS placed routine outbound telephone calls to the consumer in accordance with applicable law.  There is no indication in our records that the consumer previously disputed this account.  Upon receipt of the instant complaint, FVS notated the disputed status of the account and requested additional account documentation from the original creditor. Notwithstanding the foregoing, in light of the consumer’s dispute and his declaration of hardship, CACH has informed us that it will close the account.  No monies are owed.  Please let me know if you need any additional information.

Thank you for bringing this matter to our attention.         This is in response to the complainant’s concerns regarding Fresh View Solutions’ interactions with her employees. The account at issue is a charged off commercial line of credit.  CACH,...

LLC is the current creditor.  CACH purchased the account from On Deck Capital on or about July 1, 2016.  The information received at the time of purchase indicates that the account was opened by Mariposa Interactive Group, Inc. on September 22, 2015.  The account was personally guaranteed by [redacted]. The last payment on the account was made on January 20, 2016, and the account was charged off on April 27, 2016.  The balance of the account at the time it was placed on CACH’s system was $19,514.04. CACH placed the account for collection with our office on or about July 6, 2016 and an initial notice letter was mailed to [redacted] and Mariposa Interactive Group, Inc. on or about July 8, 2016.  On August 25, 2016, Fresh View contacted Mariposa Interactive Group and spoke with the Director of Accounts regarding the business debt at issue as permitted by law. Upon receipt of the consumer’s complaint we updated our records to ensure that no further calls are placed to her place of business pursuant to her request.  Any future telephone calls regarding the account will be directed to the consumer’s telephone number ending in [redacted].  Please let us know if you have any questions or need any additional information.