Cleanup Services

Beware of Cleanup Fire and Water's outrageous overcharges. Our garage water heater leaked into our family room. Cleanup Fire and Water came out to dry a portion of carpeting against the wall where the water heater leaked, approximately 3 feet by 13 feet. They charged $6,634.95! I could have replaced all the carpeting in my house for that! Of course our insurance company deemed the charges billed to be excessive; they sent out two independent companies for a second opinion; the bids were $891.74 and $2,170.69. Our insurance company paid Cleanup Fire and Water the higher bid.

Now months later, out of the blue (with no correspondence from Cleanup Fire and Water), we received a phone call saying we are being sued for the balance of $4,464.26. Cleanup Fire and Water sent the debt to a collections agency; that means the hassle of phone calls, paperwork, not to mention that it will affect our excellent credit rating. I now see Cleanup Fire and Water has an F rating on the [redacted] with complaints just like ours regarding excessive charges. We can't all be telling a tall tale, there is a common thread running through these complaints.... and the numbers talk for themselves. Thank you [redacted] for giving consumers a voice.