Clear Balance

Dear Mr [redacted] : On December 14, 2015, we received your inquiry with the Revdex.com under the Revdex.com ID # [redacted] We have researched your inquiry and are writing in response to your requestWestern Alliance Bank requires a minimum payment to be received each billing cycleA payment was not received for the billing cycle of June 26, to July 25, As a result, your account was assessed a $Late Payment Fee and your account reflected a Past Due amount of $Your Minimum Payment Due increased from $to $due to the missed paymentIn the subsequent billing cycle, the full Minimum Payment Due was not received; therefore, your account continued to reflect a Past Due status and incurred additional Late Payment Fees each billing cycle the Minimum Payment Due was not paidAfter you informed us that you did not receive the billing statement for the billing cycle ended July 25, 2015, we waived the Late Payment Fee associated with that billing cycleThe $Late Payment Fee was waived from your account on November 4, A copy of the billing statement was also re-sent to you on November 3, As a courtesy, we have waived the four additional Late Payment Fees assessed on your account in the amount of $eachWe also adjusted your account to reflect no Past Due amount for the current billing cycle ending December 25, The waived Late Payment Fees and updated account status will be reflected on your next billing statementFor quicker resolution of a dispute regarding your account, we encourage you to write to us directly at our correspondence address: Western Alliance Bank PO Box San Diego, CA 92192-If you have any additional concerns, please call us at 888-334-and speak with our Patient Experience CenterSincerely, Western Alliance Bank

Dear Mr[redacted]:
" background-">On December 14, 2015, we received your inquiry with the Revdex.com under the Revdex.com ID #[redacted]We have researched your inquiry and are writing in response to your requestWestern Alliance Bank requires a minimum payment to be received each billing cycleA payment was not received for the billing cycle of June 26, to July 25, As a result, your account was assessed a $Late Payment Fee and your account reflected a Past Due amount of $Your Minimum Payment Due increased from $to $due to the missed paymentIn the subsequent billing cycle, the full Minimum Payment Due was not received; therefore, your account continued to reflect a Past Due status and incurred additional Late Payment Fees each billing cycle the Minimum Payment Due was not paidAfter you informed us that you did not receive the billing statement for the billing cycle ended July 25, 2015, we waived the Late Payment Fee associated with that billing cycleThe $Late Payment Fee was waived from your account on November 4, A copy of the billing statement was also re-sent to you on November 3, As a courtesy, we have waived the four additional Late Payment Fees assessed on your account in the amount of $eachWe also adjusted your account to reflect no Past Due amount for the current billing cycle ending December 25, The waived Late Payment Fees and updated account status will be reflected on your next billing statementFor quicker resolution of a dispute regarding your account, we encourage you to write to us directly at our correspondence address:
Western Alliance Bank
PO Box San Diego, CA 92192-If you have any additional concerns, please call us at 888-334-and speak with our Patient Experience CenterSincerely,
Western Alliance Bank

Dear Mr. [redacted]:On December 14, 2015, we received your inquiry with the Revdex.com under the Revdex.com ID #[redacted]. We have researched your inquiry and are writing in response to your request.Western Alliance Bank requires a minimum payment to be received each billing cycle. A payment was...

not received for the billing cycle of June 26, 2015 to July 25, 2015. As a result, your account was assessed a $25.00 Late Payment Fee and your account reflected a Past Due amount of $25.00. Your Minimum Payment Due increased from $25.00 to $50.00 due to the missed payment. In the subsequent billing cycle, the full Minimum Payment Due was not received; therefore, your account continued to reflect a Past Due status and incurred additional Late Payment Fees each billing cycle the Minimum Payment Due was not paid. After you informed us that you did not receive the billing statement for the billing cycle ended July 25, 2015, we waived the Late Payment Fee associated with that billing cycle. The $25.00 Late Payment Fee was waived from your account on November 4, 2015. A copy of the billing statement was also re-sent to you on November 3, 2015.As a courtesy, we have waived the four additional Late Payment Fees assessed on your account in the amount of $25.00 each. We also adjusted your account to reflect no Past Due amount for the current billing cycle ending December 25, 2015. The waived Late Payment Fees and updated account status will be reflected on your next billing statement.For quicker resolution of a dispute regarding your account, we encourage you to write to us directly at our correspondence address:Western Alliance Bank PO Box 927830 San Diego, CA 92192-7830If you have any additional concerns, please call us at 888-334-4022 and speak with our Patient Experience Center.Sincerely,Western Alliance Bank