She has implied that complaint, were not answered constantly. she signed a standard lease-copy enclosed. she inspected the property before she signed-as the lease requested. she accepted the property as is-brand new. We have responded to every request she made and fixed...
everything-even when it was not our responsibility. Many of her requests were fora cosmetic change or because she damaged something.Several time it was to fix the bathtub she scratched. this is not a dangerous event-purely cosmetic but we fixed it. Problems with construction were always fixed immediately. There never was a complaint that meant she was not safe.The lease she signed says we can come in for repairs. My business partner-Bradley Burns, talked to her from Menards at 9 one evening telling her he was purchasing parts for the water heater & that he would be there the next day to install them in the basement sited water heater. She was informed. She knew-our workmen already & since we had the security code-we surely belonged there & she was in no danger. It is considerate to tell her we were coming in-and we did.She has caused damage to the kitchen floor vinyl & her lease said she needed to report it immediately.She has not. We saw it when we were there responding to another request. She herself is responsible for replacing the vinyl or we will at $65.00/hr. She complained one stove burner didnot work, so we came the next day and switched it out with the other half of the duplex-as that was vacant. Thurther inspection showed it was unplugged under neath the cooktop. It works fine now, in the other side.Concerning the rat: This is a fully rehabbed duplex. We took it down to the joists. She has new insulation, siding, wiring, plumbing, drywall, carpet, vinyl, duplex walls, bath fixtures @ sinks & toilets, a 92% efficiency gas furnace. The windows, doors and baseboards are caulked. She has steel exterior doors & exterior lights. It is tight and safe and clean. There has never been any trace of rodent presence. The other half of the duplex has had no trace of rodents. She has no access to the basement & there was no trace of rodent there. I don't believe she found a rat in our property. she asked the city to give her traps because the rehab on the adjacent house was causing rats to "pour" out of there.Neighbors moved in several months after her. She was used to having the place to herself. I have asked them to be quieter several times & they were quite nice. They have 2 children 4 & 6. She objects to them running up the stairs. She said they were bouncing a basketball late in the evening, but Janet Mays said they have no basketball. I'm sure by now their friends know which side they live on. She said one person looked "sneaky" & must be dealing drugs. She claims she knows that their faces showed it. But that one time was not proof. She said they have a dog-but we have never dropped in and saw any trace of a dog. We allowed Ms. [redacted] to move in early because she had a conflict with her previous landlord. We let her delay and then pay her deposit in sections to give her an easier time financially. We pay over $50.00 a month for her water and sewer, we pay $40.00 for the Guardian Security system. I believe she gets utility assistance from the Indiana Housing Assistance program. They give her assistance with her rent. She has a very safe, affordable and lovely place to live. she knew the neighborhood when she moved in. We have been very solicious to her as she was our first client as BBPM. But she has accelerated her rat of complaints-most unwarranted, to get out of her lease. We feel most of her complaints are cosmetic and the others we have taken care of immediately.We got a very good inspection evaluation from section 8 before she moved in, and they are very strict. Actually I feel we over improved the property. If you would like to visit, we would be glad to show you around. You can contact the Section 8 inspector. She did not check #9 on your form-but I have her signed lease. Her friend has been present often and claimed he was on "stake-out" with a video camera as we were raking & grass seeding the backyard. I feel she is on a program of harassment to get out of her lease-but more importantly to find a legitament reason to sue us as she did with a former landlord. She is wanting to do a lease to own.This is in regard to file # [redacted]. Most of her complaints are by phone or text which we can let you view on Mr. Burns' phone.We will fix anything under the lease contract in the future. that has always been our policy. We do not plan to release her from the 1 year time. RespectfullyDianne E[redacted]Owner
She has implied that complaint, were not answered constantly. she signed a standard lease-copy enclosed. she inspected the property before she signed-as the lease requested. she accepted the property as is-brand new. We have responded to every request she made and fixed...
everything-even when it was not our responsibility. Many of her requests were fora cosmetic change or because she damaged something.Several time it was to fix the bathtub she scratched. this is not a dangerous event-purely cosmetic but we fixed it. Problems with construction were always fixed immediately. There never was a complaint that meant she was not safe.The lease she signed says we can come in for repairs. My business partner-Bradley Burns, talked to her from Menards at 9 one evening telling her he was purchasing parts for the water heater & that he would be there the next day to install them in the basement sited water heater. She was informed. She knew-our workmen already & since we had the security code-we surely belonged there & she was in no danger. It is considerate to tell her we were coming in-and we did.She has caused damage to the kitchen floor vinyl & her lease said she needed to report it immediately.She has not. We saw it when we were there responding to another request. She herself is responsible for replacing the vinyl or we will at $65.00/hr. She complained one stove burner didnot work, so we came the next day and switched it out with the other half of the duplex-as that was vacant. Thurther inspection showed it was unplugged under neath the cooktop. It works fine now, in the other side.Concerning the rat: This is a fully rehabbed duplex. We took it down to the joists. She has new insulation, siding, wiring, plumbing, drywall, carpet, vinyl, duplex walls, bath fixtures @ sinks & toilets, a 92% efficiency gas furnace. The windows, doors and baseboards are caulked. She has steel exterior doors & exterior lights. It is tight and safe and clean. There has never been any trace of rodent presence. The other half of the duplex has had no trace of rodents. She has no access to the basement & there was no trace of rodent there. I don't believe she found a rat in our property. she asked the city to give her traps because the rehab on the adjacent house was causing rats to "pour" out of there.Neighbors moved in several months after her. She was used to having the place to herself. I have asked them to be quieter several times & they were quite nice. They have 2 children 4 & 6. She objects to them running up the stairs. She said they were bouncing a basketball late in the evening, but Janet Mays said they have no basketball. I'm sure by now their friends know which side they live on. She said one person looked "sneaky" & must be dealing drugs. She claims she knows that their faces showed it. But that one time was not proof. She said they have a dog-but we have never dropped in and saw any trace of a dog. We allowed Ms. [redacted] to move in early because she had a conflict with her previous landlord. We let her delay and then pay her deposit in sections to give her an easier time financially. We pay over $50.00 a month for her water and sewer, we pay $40.00 for the Guardian Security system. I believe she gets utility assistance from the Indiana Housing Assistance program. They give her assistance with her rent. She has a very safe, affordable and lovely place to live. she knew the neighborhood when she moved in. We have been very solicious to her as she was our first client as BBPM. But she has accelerated her rat of complaints-most unwarranted, to get out of her lease. We feel most of her complaints are cosmetic and the others we have taken care of immediately.We got a very good inspection evaluation from section 8 before she moved in, and they are very strict. Actually I feel we over improved the property. If you would like to visit, we would be glad to show you around. You can contact the Section 8 inspector. She did not check #9 on your form-but I have her signed lease. Her friend has been present often and claimed he was on "stake-out" with a video camera as we were raking & grass seeding the backyard. I feel she is on a program of harassment to get out of her lease-but more importantly to find a legitament reason to sue us as she did with a former landlord. She is wanting to do a lease to own.This is in regard to file # [redacted]. Most of her complaints are by phone or text which we can let you view on Mr. Burns' phone.We will fix anything under the lease contract in the future. that has always been our policy. We do not plan to release her from the 1 year time. RespectfullyDianne E[redacted]Owner