Clear Cut Contracting Corp

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that the contractor's agreement to refund the $deposit is a satisfactory resolution Upon receipt of the $deposit this matter will be resolved Sincerely, [redacted] ***

[redacted] Dear [redacted] ***, 0pt;"> I received a notice from the Revdex.com informing me that you had submitted a customer complaint against my company I have tried to reach you numerous times, leaving voice mail messages and sending texts, receiving no response from youI am perplexed as to why you felt the need to report me to the Revdex.com without first trying to contact me with your concernsI explained when I took the deposit from [redacted] that it would be some time before the work would commence as it was, and still is a very busy time for me [redacted] did not express any concern with this issue I have been in this industry for almost years and have never had a homeowner lodge a complaint against meI take great pride in my work, my reputation and my relationship with the homeowners I have come to knowI do not understand how the situation came to this; even if you lost my business card, or I neglected to give it to you, you were clearly able to obtain enough information about me to submit the complaintAll of this could have been avoided had you just contacted me personally I will return your deposit to you Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that the contractor's agreement to refund the $500 deposit is a satisfactory resolution.  Upon receipt of the $500 deposit this matter will be resolved.
Sincerely,
[redacted]

[redacted]
[redacted]
[redacted]
 
Dear [redacted],
0pt;"> 
I received a notice from the Revdex.com informing me that you had submitted a customer complaint against my company.
 
I have tried to reach you numerous times, leaving voice mail messages and sending texts, receiving no response from you. I am perplexed as to why you felt the need to report me to the Revdex.com without first trying to contact me with your concerns. I explained when I took the deposit from [redacted] that it would be some time before the work would commence as it was, and still is a very busy time for me. [redacted] did not express any concern with this issue.
 
I have been in this industry for almost 30 years and have never had a homeowner lodge a complaint against me. I take great pride in my work, my reputation and my relationship with the homeowners I have come to know. I do not understand how the situation came to this; even if you lost my business card, or I neglected to give it to you, you were clearly able to obtain enough information about me to submit the complaint. All of this could have been avoided had you just contacted me personally.
 
I will return your deposit to you.
 
 
 
 
Regards,
[redacted]
[redacted]
[redacted]
[redacted]

Review: Contractor accepted and cashed $500 check in full knowledge of providing carpentry work to homeowner. Check cashed 5/*/2014. No contact has been received from contractor since fully accepting check for services to be rendered.Desired Settlement: $500 check in next two weeks to avoid legal action for breach of verbal contract.

Business

Response:

[redacted]

Dear [redacted],

I received a notice from the Revdex.com informing me that you had submitted a customer complaint against my company.

I have tried to reach you numerous times, leaving voice mail messages and sending texts, receiving no response from you. I am perplexed as to why you felt the need to report me to the Revdex.com without first trying to contact me with your concerns. I explained when I took the deposit from [redacted] that it would be some time before the work would commence as it was, and still is a very busy time for me. [redacted] did not express any concern with this issue.

I have been in this industry for almost 30 years and have never had a homeowner lodge a complaint against me. I take great pride in my work, my reputation and my relationship with the homeowners I have come to know. I do not understand how the situation came to this; even if you lost my business card, or I neglected to give it to you, you were clearly able to obtain enough information about me to submit the complaint. All of this could have been avoided had you just contacted me personally.

I will return your deposit to you.

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that the contractor's agreement to refund the $500 deposit is a satisfactory resolution. Upon receipt of the $500 deposit this matter will be resolved.

Sincerely,