Clear Lake Modern Dentistry and Orthodontics

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*** *** *** *** I am contacting you on behalf of Clear Lake Modern Dentistry and Orthodontics regarding *** *** *** Specifically, Clear Lake Modern Dentistry and Orthodontics is in receipt of your last correspondence indicating the case was being closed unresolved as a result of the office not providing a response that satisfied the consumer. Unfortunately, I believe Clear Lake Modern Dentistry and Orthodontics may have missed a correspondence and as a result, did not provide up to date information regarding MsNanayakkara. Clear Lake Modern Dentistry and Orthodontics and MsNanayakkara met an agreement for a refund and MsNanayakkara has agreed and executed a Settlement and Release agreement demonstrating this understanding. As such, we believe the matter was addressed appropriately and can be classified as “resolved”. We would be happy to provide information to support this if necessaryLooking forward to hearing back from youRespectfully, *** Swick | SrManager, Patient Relations (714.845.8597| 949.250-0520| * [email protected] PRIVILEGED and CONFIDENTIAL This electronic transmission and any documents attached hereto may contain confidential and/or legally-privileged information. The information is intended only for use by the recipient named above. If you have received this electronic message in error, please notify sender and delete the electronic message. Any disclosure, copying, distribution, or use of the contents of information received in error is strictly prohibited

Sent: Thursday, January 12, 4:PM *** *** *** *** *** *** *** *** * *** *** ** I have attached the initial response from , Clear Lake Modern Denistry and Orthodontics. Upon receipt of an appropriately executed HIPAA release, we look
forward to the opportunity to provide a substantive response in this matterSo that we can appropriately resolve this matter in a timely fashion, please remit the requested information to Clear Lake Modern Denistry and Orthodontics via e-mail at [email protected] or fax at (714) 368-Do not hesitate to contact me if you have any questions regarding this matterThank you, *** Riggs | Patient Relations Analyst Phone (714) 845-Fax (949) 250-

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11922978, and find that this resolution would be satisfactory to me