Clear Visions Glass Company, Inc. Reviews (1)
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Clear Visions Glass Company, Inc. Rating
Description: Patio, Porch & Deck Enclosures, Glass - Beveled, Carved, Ornamental, Residential Remodelers (NAICS: 236118)
Address: 670 Cambridge Street, Fredericksburg, Virginia, United States, 22405
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Review: We paid 60,270.50 for a [redacted] vinyl sunroom installed by Clear Visions in July of 2005. In August of 2015 we were updating flooring in the sunroom to hardwood flooring. Our flooring contractor removed the old laminate floors to reveal that the subfloor was wet and ruined and all the insulation was also ruined with standing water underneath. Our contractor had to replace all the subfloor,insulation,flashing,and resealed track holding sunroom for $2845.00. He contacted Clear Visions and [redacted] in Ohio and received little or no help. Our contractor [redacted] from [redacted] thinks their was poor track design and too small of weep holes to allow water to escape,and also cited poor flashing and deck spacing issues during installation. We also filed a complaint with Revdex.com In Cleveland against [redacted] Sunrooms.Desired Settlement: To be reimbursed for $2845.00 for repairs to sunroom possibly shared be [redacted] and Clear Visions.
Business
Response:
Mr. [redacted] sunroom was installed in 2005. There is a 1 year warranty on installation of his sunroom. There is a lifetime warranty on glass and screens of his sunroom as long as he brings them to us. All of this is stated on his agreement under warranty information.
Consumer
Response:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,