Sent: Wednesday, July 09, 10:AMTo: drteamSubject: [redacted] the claim was sent to us on Friday so [redacted] went out on Saturday and the gas control part was ordered on Mondaysupply house are closed on weekends especially on 4th of July weekendSo how is that six days? On his contract by the warranty it says” some repairs cannot be fix on the same day if parts have to be ordered” [redacted] did not collect from home owner it came from the warranty serviceWe do not work on weekends [redacted] went above and beyond by going on a SaturdayWe would have fixed the problem but the home owner called blowing the situation out of proportion Sent from Windows Mail
Sent: Wednesday, July 09, 2014 10:49 AMTo: drteamSubject:...
[redacted]
the claim was sent to us on Friday so [redacted] went out on Saturday and the gas control part was ordered on Monday. supply house are closed on weekends especially on 4th of July weekend. So how is that six days? On his contract by the warranty it says” some repairs cannot be fix on the same day if parts have to be ordered”. [redacted] did not collect 60.00 from home owner it came from the warranty service. We do not work on weekends [redacted] went above and beyond by going on a Saturday. We would have fixed the problem but the home owner called blowing the situation out of proportion.
Revdex.com:
This letter is to inform you that Clear Water Plumbing Repair has carried out to my satisfaction the resolution it proposed for my complaint, filed on 7/8/2014 5:40:39 PM and assigned ID [redacted]
Regards,
Sent: Wednesday, July 09, 10:AMTo: drteamSubject: [redacted] the claim was sent to us on Friday so [redacted] went out on Saturday and the gas control part was ordered on Mondaysupply house are closed on weekends especially on 4th of July weekendSo how is that six days? On his contract by the warranty it says” some repairs cannot be fix on the same day if parts have to be ordered” [redacted] did not collect from home owner it came from the warranty serviceWe do not work on weekends [redacted] went above and beyond by going on a SaturdayWe would have fixed the problem but the home owner called blowing the situation out of proportion Sent from Windows Mail
Sent: Wednesday, July 09, 2014 10:49 AMTo: drteamSubject:...
[redacted]
the claim was sent to us on Friday so [redacted] went out on Saturday and the gas control part was ordered on Monday. supply house are closed on weekends especially on 4th of July weekend. So how is that six days? On his contract by the warranty it says” some repairs cannot be fix on the same day if parts have to be ordered”. [redacted] did not collect 60.00 from home owner it came from the warranty service. We do not work on weekends [redacted] went above and beyond by going on a Saturday. We would have fixed the problem but the home owner called blowing the situation out of proportion.
Sent from Windows Mail
Revdex.com:
This letter is to inform you that Clear Water Plumbing Repair has carried out to my satisfaction the resolution it proposed for my complaint, filed on 7/8/2014 5:40:39 PM and assigned ID [redacted]
Regards,