ClearChoiceMD Urgent Care

Hi, As per our records, the subscription was created on at 6:pm ETA confirmation email was immediately sent indicating that If you subscribed after the [redacted] of the month, your next month's billing date will be moved to the ***This is also stated in our terms of service which you must agree to using signupThe information is also available in our FAQ's and in various places throughout our websiteYour August box was then packed and shipped within business days on An email with the tracking number was provided to youThe shipment can be tracked here* [redacted] Since this is a monthly subscription service, your September box was then billed on Sunday and is currently packed and on its way to our mailing centerWe do not have the ability to cancel the order once it has been paidYou should be receiving an email once it leaves our mailing centerWe cannot offer you a refund since our boxes have both shipped out within the allocated business daysSince you were informed our of billing policy prior to subscribing and during our confirmation email, but did not cancel your account, your September box was processed and shippedBoth of the boxes are on their way and should arrive shortlyAs well, your subscription was canceled on since your initial email on to our support team indicated that you would like to cancel your subscriptionIf you would like to restart your subscription once you receive the boxes, please feel free to contact our customer support team and they can assist you with reactivating your accountPlease feel free to visit the Shipping and Billing sections of our FAQ page for a detailed explanation of how our billing and shipping works [redacted] If you have any additional questions, please feel free to contact our support team at [redacted]

Hi, As per our records, the subscription was created on 08/**/2017 at 6:51 pm ET. A confirmation email was immediately sent indicating that If you subscribed after the [redacted] of the month, your next month's billing date will be moved to the [redacted]. This is also stated in our terms of service which...

you must agree to using signup. The information is also available in our FAQ's and in various places throughout our website. Your August box was then packed and shipped within 5 business days on 09/**/2017. An email with the tracking number was provided to you. The shipment can be tracked here* [redacted] Since this is a monthly subscription service, your September box was then billed on Sunday 09/**/2017 and is currently packed and on its way to our mailing center. We do not have the ability to cancel the order once it has been paid. You should be receiving an email once it leaves our mailing center. We cannot offer you a refund since our boxes have both shipped out within the allocated 10 business days. Since you were informed our of billing policy prior to subscribing and during our confirmation email, but did not cancel your account, your September box was processed and shipped. Both of the boxes are on their way and should arrive shortly. As well, your subscription was canceled on 09/**/2017 since your initial email on 09/**/2017 to our support team indicated that you would like to cancel your subscription. If you would like to restart your subscription once you receive the boxes, please feel free to contact our customer support team and they can assist you with reactivating your account. Please feel free to visit the Shipping and Billing sections of our FAQ page for a detailed explanation of how our billing and shipping works. [redacted]If you have any additional questions, please feel free to contact our support team at [redacted]