Complaint: [redacted] I am rejecting this response because: While they can get public records, I should still be able to OPT OUT or Unsubscribe to their mailings just as you can to magazines, emails, etc Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
I appreciate the details you shared with me Let me clarify a few things for you regarding your statements The option you are referring to when calling us is to be removed from our internal call list so we will no longer call you via phone regarding the home and it could take several weeks to take effect We do forward the list of removals to our marketing company but that recording also explains it can take several weeks to take affect and the info provided must be an EXACT match if you want to ensure you no longer receive our mailings and other 3rd party companies, the best way to do so would be the removal from public records which ensures quicker results and a more permanent solution, removal from public records can only be done by you, I apologize, we are not able to do that for you I hope this has provided a better explanation of the process for you Thank you for taking the time to let us know your concerns in detail.I want you to know your request has been taken very seriously and would like to assure that we have made sure to have you permanently removed from our calling list per your request There will be no more calls to the number you provided However, unless you personally go to the county and remove your name and address from the public records list, I cannot assure you that you will not receive future mailings fro m us Our mailings are sent from public records and we cannot remove anyone’s name from that list, it is periodically updated and sent to our marketing company who also can’t remove any names, Only you can have your name removed from the list, I‘m sorry about that
Complaint: [redacted] I am rejecting this response because: While they can get public records, I should still be able to OPT OUT or Unsubscribe to their mailings just as you can to magazines, emails, etc Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
I appreciate the details you shared with me Let me clarify a few things for you regarding your statements The option you are referring to when calling us is to be removed from our internal call list so we will no longer call you via phone regarding the home and it could take several weeks to take effect We do forward the list of removals to our marketing company but that recording also explains it can take several weeks to take affect and the info provided must be an EXACT match if you want to ensure you no longer receive our mailings and other 3rd party companies, the best way to do so would be the removal from public records which ensures quicker results and a more permanent solution, removal from public records can only be done by you, I apologize, we are not able to do that for you I hope this has provided a better explanation of the process for you Thank you for taking the time to let us know your concerns in detail.I want you to know your request has been taken very seriously and would like to assure that we have made sure to have you permanently removed from our calling list per your request There will be no more calls to the number you provided However, unless you personally go to the county and remove your name and address from the public records list, I cannot assure you that you will not receive future mailings fro m us Our mailings are sent from public records and we cannot remove anyone’s name from that list, it is periodically updated and sent to our marketing company who also can’t remove any names, Only you can have your name removed from the list, I‘m sorry about that