Installation issues, contract issues, Sales promises not upheld, product damage
Terrible customer serviceLack of communicationtreating the customer as if they don't know what they are talking about
Salesman said that they would work on Saturdays to accommodate meContract stated that they would trim out my windows and they did not, he even took pictures and sent to the ownerWas told the company would give days notice upon install of Windows, barely received hour noticeLost days of vacation because company did not call to cancel installation due to lost time at other locationsI had to call them only to receive the bad news on the day of installHad different installers on different times, first installer did windows in hours on Easter weekendA month later more installers put in last Windows and one was broken, they left without informing me of the situation until I contacted the owner and left a message about the situation, and surprise the installers
My family and I went to the West Texas Fair & Rodeo in Abilene TexasWalking through the exibits we saw Clear View Siding, we asked if they could give us an estimate on how much it would cost for sidingBlake made an appointment cancelled the first one and rescheduled for 9-22-I was in a confirmation class at our church in Abilene for my daughterI got out at 8:pmI was leaving the parking lot when my sister called and asked where I was atShe told me to hurry up because the man from the siding was there but he wasn't going to leave until he talked to meI said that he could leave the estimate with them and Blake insisted on talking to meI got home at 9:pmBlake came inside showed us the samples of sidingHe said that it would cost $12, and if I could put down 2,that I could finance $10,at $a monthI asked Blake if he would find a bank to finance the siding or if I had to find a bank, he told me that he would find oneBlake called me back
Great customer service, installation, and product From start to finish very satisfied
Installation issues, contract issues, Sales promises not upheld, product damage
Terrible customer serviceLack of communicationtreating the customer as if they don't know what they are talking about
Salesman said that they would work on Saturdays to accommodate meContract stated that they would trim out my windows and they did not, he even took pictures and sent to the ownerWas told the company would give days notice upon install of Windows, barely received hour noticeLost days of vacation because company did not call to cancel installation due to lost time at other locationsI had to call them only to receive the bad news on the day of installHad different installers on different times, first installer did windows in hours on Easter weekendA month later more installers put in last Windows and one was broken, they left without informing me of the situation until I contacted the owner and left a message about the situation, and surprise the installers
My family and I went to the West Texas Fair & Rodeo in Abilene TexasWalking through the exibits we saw Clear View Siding, we asked if they could give us an estimate on how much it would cost for sidingBlake made an appointment cancelled the first one and rescheduled for 9-22-I was in a confirmation class at our church in Abilene for my daughterI got out at 8:pmI was leaving the parking lot when my sister called and asked where I was atShe told me to hurry up because the man from the siding was there but he wasn't going to leave until he talked to meI said that he could leave the estimate with them and Blake insisted on talking to meI got home at 9:pmBlake came inside showed us the samples of sidingHe said that it would cost $12, and if I could put down 2,that I could finance $10,at $a monthI asked Blake if he would find a bank to finance the siding or if I had to find a bank, he told me that he would find oneBlake called me back