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Cleeng

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Cleeng Reviews (7)

Unable to login, refused a refund
Stay away from this company! Customer service is non existent. Signed up for the service and was not able to login. Was not able to get hold of technical support, was referred to the same website with no resolution. Since I was not able to use the service I requested a full refund. My request was denied due to a company policy. I believe any reputable company issues a full refund to the customer if the service is not available for a technical reason.

I was very unsatisfied how the cash out / earnings payout was handled and felt ripped offLooked over the terms of agreement and couldn't come to the same numbers Cleeng took 19.4% of earnings from my LIVE PPV

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me [redacted] contacted me again with ARN numbersUnfortunately, my bank was unable to track the refunds using said numbers or allow me to file a claim for themTwo out of four refunds were found and received Regards, [redacted] ***

Never uploaded show to be viewed and would not refund amount paid Corresponded knowing that show was not on the airLiars and bad customer service

I was very unsatisfied how the cash out / earnings payout was handled and felt ripped off. Looked over the terms of agreement and couldn't come to the same numbers. Cleeng took 19.4% of earnings from my LIVE PPV.

From: [redacted] | Cleeng.com [mailto:[redacted]] Sent: Tuesday,...

July 29, 2014 7:44 AMTo: infoSubject: Concerning: Revdex.com_Cleeng_July24_2014.pdf
 
Dr [redacted],
 
Thank you for informing us about the complaint the customer [redacted] (using the email handle [redacted]) has filed to you.
I’d like to inform you that we’re further investigating on this case with our payment provider. 
 
Please don’t hesitate to contact me if you have any questions.
 
Best regards,
 
[redacted]
I take care of the Cleeng Community.
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. [redacted] contacted me again with ARN numbers. Unfortunately, my bank was unable to track the refunds using said numbers or allow me to file a claim for them. Two out of four refunds were found and received. 
Regards,
[redacted]

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Address: 222 Broadway Fl 19, New York, New York, United States, 10038-2550

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