Clements Mayes Photography

Initial Business Response / [redacted] (1000, 6, 2015/12/04) */ ***, If you were nice and kind to the nail tech (***) that was working on your nails, It was a completely different storyYou are a regular customer, I don't see any problem for you to ask for somebody else to do your nails, why should I do that??? People walks in and requested certain nail tech everydayYou were raising up your voice and asked me: ***, can I have somebody else to do my nails, I don't want him to do my nailsof course every single customer in the salon heard youYou embarrassing him in front of everybodyHe didn't say anything, stood up went to the back room and stay there, didn't come out until you left the shopI (we) try to not mention about it, but you bring that up more timesDid I say a single word the whole time until you paid??? You tried to apologized when you paid but it sounds more like (complaining again) to meYou said you're a nurse, he's falling in sleep while working on your nailsAs a nurse have you ever fall in sleep when you are taking care of your patients??? If no, what do you feel when somebody told your manager that you were falling in sleep when you giving your patient medication or her/his blood pressure??? Or I don't like this nurse can I ask for a different nurse??? Does it hurt your feeling??? Please think about itYou might fall in sleep if you don't do anything, not when you are focusing on somethingYou said he cut you, I asked if it's bleeding you said: No not bleeding, but you feel itI did tell you, its impossible, specially me and him just have some laugh in the back room, he came out to do your nails, sit down for a couple minutes and you told him he fall in sleepI feel like there is something about him that you don't likeAnyway, as the manager, I can not let any customers abuse us, or embarrassing any of us in front of the publicI need to stand up for my techLike I already told you, he never got any complaining, I rather lose a customer, rather than a good nail tech like him

Initial Business Response /* (1000, 6, 2015/12/04) */
[redacted],
If you were nice and kind to the nail tech ([redacted]) that was working on your nails, It was a completely different story. You are a regular customer, I don't see any problem for you to ask for somebody else to do your nails, why should I do...

that??? People walks in and requested certain nail tech everyday. You were raising up your voice and asked me: [redacted], can I have somebody else to do my nails, I don't want him to do my nails. of course every single customer in the salon heard you. You embarrassing him in front of everybody. He didn't say anything, stood up went to the back room and stay there, didn't come out until you left the shop. I (we) try to not mention about it, but you bring that up 2 more times. Did I say a single word the whole time until you paid??? You tried to apologized when you paid but it sounds more like (complaining again) to me. You said you're a nurse, he's falling in sleep while working on your nails. As a nurse have you ever fall in sleep when you are taking care of your patients??? If no, what do you feel when somebody told your manager that you were falling in sleep when you giving your patient medication or her/his blood pressure??? Or I don't like this nurse can I ask for a different nurse??? Does it hurt your feeling??? Please think about it. You might fall in sleep if you don't do anything, not when you are focusing on something. You said he cut you, I asked if it's bleeding you said: No not bleeding, but you feel it. I did tell you, its impossible, specially me and him just have some laugh in the back room, he came out to do your nails, sit down for a couple minutes and you told him he fall in sleep. I feel like there is something about him that you don't like. Anyway, as the manager, I can not let any customers abuse us, or embarrassing any of us in front of the public. I need to stand up for my tech. Like I already told you, he never got any complaining, I rather lose a customer, rather than a good nail tech like him.