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CLERMONT INN

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WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefitsor CDBs, In the United States. We provide these services to the employee participants of our employer clients pursuant to service contracts with the
employersWe do not sell our services to the general public, and do not have individual service agreements with employee participants.The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPPA, and related state laws.While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any Issues by contacting their customer service representative, our call center or, ultimately, a member of our teamWe promptly respond to all issues and strive to resolve every concern to the employee participant's satisfaction, We have notified the employee participant's employer' client of the complaint and are taking appropriate steps to resolve it through the appropriate channels.Thank You,Executive Escalation TeamWage Works, Inc

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