Cleveland Airport Valet Parking

Christopher B [redacted] 8:AM (hours ago)to me Good Morning [redacted] ,The car was left at CLE Valet.No phone number was given, we do not take customers phone numbers.She left us a broken key which would turn the car onBut then the car would immediately shut off due to a anti theft mechanism caused by the broken keyThe key that was given to us was just the metal portion of the keyThe fob that should have been attached to it was removedThat fob contains a chip that protects the car from being stolenWhen you don't have that chip with the key the car will start, but it automatically shuts off.The vehicle had to be towed due to TSA/FAA regulationsWe cannot leave a vehicle on the roadway for extended periods of time per those regulationsWhen she returned, Ms.Vohar had a different key with her (one that wasn't broken) that she used to start the vehicle.-- Chris B***Facility Managercb***@spplus.com(Mobile)(Fax)

Christopher B[redacted] <cb[redacted]@spplus.com>8:52 AM (2 hours ago)to me Good Morning [redacted],The car was left at CLE Valet.No phone number was given, we do not take customers phone numbers.She left us a broken key which would turn the car on. But then the car would immediately shut off due to a...

anti theft mechanism caused by the broken key. The key that was given to us was just the metal portion of the key. The fob that should have been attached to it was removed. That fob contains a chip that protects the car from being stolen. When you don't have that chip with the key the car will start, but it automatically shuts off.The vehicle had to be towed due to TSA/FAA regulations. We cannot leave a vehicle on the roadway for extended periods of time per those regulations. When she returned, Ms.Vohar had a different key with her (one that wasn't broken) that she used to start the vehicle.-- Chris B[redacted]Facility Managercb[redacted]@spplus.com216.856.0882 (Mobile)216.362.9390 (Fax)