Regina spoke to the tenants yesterday Despite the lease agreement, Cleveland Bricks is allowing to the tenants to show the house The should the prospective tenants complete the application and pass the credit check, [redacted] and her boyfriend will be let out of their lease as the new tenants sign their leaseOnce removed of their lease, [redacted] and her boyfriend will not be required to pay the rent, as the new tenants will be paying it [redacted] and her boyfriend have agreed to forfeit their security deposit as they are breaking the lease
From: [redacted] Date: Thu, Sep 3, at 4:PMSubject: Complaint ID [redacted] To: [redacted] Cc: [redacted] ,This email is regards to complaint ID [redacted] ( [redacted] ), filed against my client, Cleveland Bricks I was referred to you by [redacted] at the Cleveland Revdex.com in regards to this complaint, as I represent Cleveland Bricks.As I am sure you are aware, this complaint was closed without resolution However, the conflict was resolved with an amicable outcome; unfortunately the response was delayed as the [redacted] was out of town on her honeymoon.Though [redacted] filed her complaint with the Revdex.com on 7/1/15, she did not contact Cleveland Bricks until 7/30/ Their representative, Regina, had a contractor out to [redacted] 's home the same day The project took longer than to finish, not for fault of either side, but because [redacted] was out of town for her honeymoon.Upon her return, the contractors completed the job on 8/18/ [redacted] was happy with the resolution to complaintHowever, we were not able to resolve it formally, as the complaint was already closed.Per my phone call today, the Cleveland Revdex.com advised me that you would be capable of rectifying this situation, so that Cleveland Bricks can respond to this complaint and show that they resolved the issue.Should you need further information on this file, please feel free to contact me.-- Sincerely,Josi H***Social Media and Marketing Specialist
My name is *** and I am one of the representatives for Cleveland Bricks. The complaint that was filed by our tenant *** *** at the property address *** *** Rd in Parma has been taken care of completelyPlease update the dispute at your end and contact me for any other
information you may need. Thanks
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I attempted to contact Cleveland Bricks via email on June 30, 2015 at 7:10 a.m.; response from Regina by 11:03 a.m. They did arrange to have an employee come and look at the damage (July 2, 2015). They scraped the damaged ceiling. The final repairs took over 6 weeks to complete (August 18, 2015) as their employee kept cancelling the job (softball game, rain, car broke down). I was not on my honeymoon, I simply got married, locally, on a Sunday in July. I was at no time out of town. Cleveland Bricks has simply been very difficult to deal with in the past. This time, Regina helped move things along but there were still "bumps in the road". They have made repairs to my home however, I had to keep calling them to get the job done. I am satisfied with the repair they have made and wish to close my Complaint.
Regards,
[redacted]
From: [redacted]Date: Thu, Sep 3, 2015 at 4:21 PMSubject: Complaint ID [redacted]To: [redacted]Cc: [redacted],This email is regards to complaint ID [redacted]...
([redacted]), filed against my client, Cleveland Bricks. I was referred to you by [redacted] at the Cleveland Revdex.com in regards to this complaint, as I represent Cleveland Bricks.As I am sure you are aware, this complaint was closed without resolution. However, the conflict was resolved with an amicable outcome; unfortunately the response was delayed as the [redacted] was out of town on her honeymoon.Though [redacted] filed her complaint with the Revdex.com on 7/1/15, she did not contact Cleveland Bricks until 7/30/15. Their representative, Regina, had a contractor out to [redacted]'s home the same day. The project took longer than normal to finish, not for fault of either side, but because [redacted] was out of town for her honeymoon.Upon her return, the contractors completed the job on 8/18/15. [redacted] was happy with the resolution to complaint. However, we were not able to resolve it formally, as the complaint was already closed.Per my phone call today, the Cleveland Revdex.com advised me that you would be capable of rectifying this situation, so that Cleveland Bricks can respond to this complaint and show that they resolved the issue.Should you need further information on this file, please feel free to contact me.-- Sincerely,Josi H[redacted]Social Media and Marketing Specialist
Regina spoke to the tenants yesterday. Despite the lease agreement, Cleveland Bricks is allowing to the tenants to show the house. The should the prospective tenants complete the application and pass the credit check, [redacted] and her boyfriend will be let out of their lease as the new...
tenants sign their lease. Once removed of their lease, [redacted] and her boyfriend will not be required to pay the rent, as the new tenants will be paying it. [redacted] and her boyfriend have agreed to forfeit their security deposit as they are breaking the lease.
Regina spoke to the tenants yesterday Despite the lease agreement, Cleveland Bricks is allowing to the tenants to show the house The should the prospective tenants complete the application and pass the credit check, [redacted] and her boyfriend will be let out of their lease as the new tenants sign their leaseOnce removed of their lease, [redacted] and her boyfriend will not be required to pay the rent, as the new tenants will be paying it [redacted] and her boyfriend have agreed to forfeit their security deposit as they are breaking the lease
From: [redacted] Date: Thu, Sep 3, at 4:PMSubject: Complaint ID [redacted] To: [redacted] Cc: [redacted] ,This email is regards to complaint ID [redacted] ( [redacted] ), filed against my client, Cleveland Bricks I was referred to you by [redacted] at the Cleveland Revdex.com in regards to this complaint, as I represent Cleveland Bricks.As I am sure you are aware, this complaint was closed without resolution However, the conflict was resolved with an amicable outcome; unfortunately the response was delayed as the [redacted] was out of town on her honeymoon.Though [redacted] filed her complaint with the Revdex.com on 7/1/15, she did not contact Cleveland Bricks until 7/30/ Their representative, Regina, had a contractor out to [redacted] 's home the same day The project took longer than to finish, not for fault of either side, but because [redacted] was out of town for her honeymoon.Upon her return, the contractors completed the job on 8/18/ [redacted] was happy with the resolution to complaintHowever, we were not able to resolve it formally, as the complaint was already closed.Per my phone call today, the Cleveland Revdex.com advised me that you would be capable of rectifying this situation, so that Cleveland Bricks can respond to this complaint and show that they resolved the issue.Should you need further information on this file, please feel free to contact me.-- Sincerely,Josi H***Social Media and Marketing Specialist
My name is *** and I am one of the representatives for Cleveland Bricks. The complaint that was filed by our tenant *** *** at the property address *** *** Rd in Parma has been taken care of completelyPlease update the dispute at your end and contact me for any other
information you may need. Thanks
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I attempted to contact Cleveland Bricks via email on June 30, 2015 at 7:10 a.m.; response from Regina by 11:03 a.m. They did arrange to have an employee come and look at the damage (July 2, 2015). They scraped the damaged ceiling. The final repairs took over 6 weeks to complete (August 18, 2015) as their employee kept cancelling the job (softball game, rain, car broke down). I was not on my honeymoon, I simply got married, locally, on a Sunday in July. I was at no time out of town. Cleveland Bricks has simply been very difficult to deal with in the past. This time, Regina helped move things along but there were still "bumps in the road". They have made repairs to my home however, I had to keep calling them to get the job done. I am satisfied with the repair they have made and wish to close my Complaint.
Regards,
[redacted]
From: [redacted]Date: Thu, Sep 3, 2015 at 4:21 PMSubject: Complaint ID [redacted]To: [redacted]Cc: [redacted],This email is regards to complaint ID [redacted]...
([redacted]), filed against my client, Cleveland Bricks. I was referred to you by [redacted] at the Cleveland Revdex.com in regards to this complaint, as I represent Cleveland Bricks.As I am sure you are aware, this complaint was closed without resolution. However, the conflict was resolved with an amicable outcome; unfortunately the response was delayed as the [redacted] was out of town on her honeymoon.Though [redacted] filed her complaint with the Revdex.com on 7/1/15, she did not contact Cleveland Bricks until 7/30/15. Their representative, Regina, had a contractor out to [redacted]'s home the same day. The project took longer than normal to finish, not for fault of either side, but because [redacted] was out of town for her honeymoon.Upon her return, the contractors completed the job on 8/18/15. [redacted] was happy with the resolution to complaint. However, we were not able to resolve it formally, as the complaint was already closed.Per my phone call today, the Cleveland Revdex.com advised me that you would be capable of rectifying this situation, so that Cleveland Bricks can respond to this complaint and show that they resolved the issue.Should you need further information on this file, please feel free to contact me.-- Sincerely,Josi H[redacted]Social Media and Marketing Specialist
Regina spoke to the tenants yesterday. Despite the lease agreement, Cleveland Bricks is allowing to the tenants to show the house. The should the prospective tenants complete the application and pass the credit check, [redacted] and her boyfriend will be let out of their lease as the new...
tenants sign their lease. Once removed of their lease, [redacted] and her boyfriend will not be required to pay the rent, as the new tenants will be paying it. [redacted] and her boyfriend have agreed to forfeit their security deposit as they are breaking the lease.