ClickBetter Ltd.

Having reviewed some of these complaints, it sounds like a business
Owned or ran by Anthony Morrison. Made an investment in one of his
products that turned out to be worthless, TRYED TO get my money back
and had to give up. Either this is him or someone who has had him as a
Mentor.

I cant get my money, I am being givin customer service runaround even on my emails. I was told that I need a confirmation number except they dont provide crs, and I was told that there is no order for me, but they have my credit card info. So how they get my mastercard information if I did not order that is my proof. Margaret C. Hung up in my face when I presented this question to her,she could not dispute that fact that I did order and never received any products I was charged for. Approx.$250.00, I need my refund so I can pay my bills, I am currently unemployed and need money for medicine and food. MY PHONE # [redacted]Product_Or_Service: internet marketing toolsDesired SettlementRefund my money back to my Master Card.Business Response Hi [redacted],We are sad to hear that you have not received your refund.Could you please provide us the Order ID of the purchase and the email you used to Order so that we can help you with tracing your refunds.Thank you

I started to order a product, (Mobile Money Code), and as I proceeded through the ordering process I decided that I did not want to complete the order and backed out of the process. I then proceeded to email the support group to request a refund of the $249.00 us dollars that I had been charged thus far. I sent said email not ten minutes after backing out of the "deal". I was given a request number via email which also stated that my request would be processed within 48 hours. I also received a call from [redacted] who stated that the refund request was received and that it would take from 2-21 business days to receive the refund, which by the way is a totally different promise from the telephone prompter when one phones Clickbetter's customer service, which states that the refund will be returned within 48 hours. This all transpired beginning on Wed. evening Oct. 8, 2014 when I initially began to place the order, which again I did not complete.I have since spoken to [redacted] twice, the first time after our initial conversation when she phoned me, then again on Tue. Dec. 16, 2014. [redacted] then proceeded to tell me that I would have to wait even longer, that she did not know why I hadn't received the refund as yet but would inquire and get back to me that same week on Friday. She did not call me. I finally decided to call her again the following Tue. Dec. 22, 2014 at which time [redacted] informed me that she had sent an email to the merchant and was told that I would have to wait yet another 45 business days because the bank that the merchant deals with is in [redacted]. First, I do not think that I should have been charged to begin with since I did not complete the transaction.Second, and more importantly, if a merchant stated that they have a 60 day money back guarantee, and a prompt refund policy that they should be held to those promises. As of Tue. Dec. 22, 2014 it has been 54 bus. days, 83 total days.Product_Or_Service: Mobile Money CodeOrder_Number: [redacted]; [redacted]Desired SettlementI want my money back. I was billed two separate charges, (1.) $49.00, (2.) 198.00 US dollars.I would also like an interest payment of 25% totaling an additional $62.25 US dollars, and pecuniary damages of $2,490.00 US dollars, ($249.00 x's 10 for having knowingly harmed me), for a grand total return of #3050.25 US dollars $249.00+ $62.25+ $2,490.00____________= $3,050.25Thank you for your service.Respectfully,[redacted]Business Response Hey [redacted],As already mentioned in the Clickbetter Support Ticket #[redacted] the refund has already been processed from our end way back in October.I will get the ARN details for your refunds and provide the same to you on Ticket [redacted] so that you can forward these to your Bank and ask them to locate your money.Thank you.Consumer Response [redacted]Document Attached[redacted]This is a rewrite because after adding my file, but before I was allowed to hit the submit button, I was taken to another page. Not sure that everything went as it should had have so I am resubmitting it. The attached file is a copy of the email I received regarding the refund and is the very last communication that I received from Clickbetter before I contacted them today, 03-04-15, after still having not received my refund. Are you aware that Clickbetter promises a prompt refund turn-around of 48 hours? This is an obvious untruth. Call the customer service number (1-800-719-1832)and listen for yourself. It's been months since I made the mistake of doing business with them and their equally obvious dishonorable merchant. And, therefore, this matter is not closed..they lied to you and to me. Take a look at the date of the email, 12/19/2014. Clearly if they had refunded the money they would not still be attempting to have me believe that they are in the process of doing so. Please also take note of the excuse of international banking and that I should expect to wait another 15-45 day!! This does not a prompt refund make.How can consumers trust doing business with merchants who turn out to be unscrupulous and have any belief that they will not be held accountable for their bad behavior and broken promises?Please feel free to contact me via email with a resolution.Thank youFinal Business Response Hi [redacted],Yes, as [redacted] mentioned in the Voice Call both refunds were not made together. 1 Refund was made on Oct 19 and the other was made on Oct 22, 2014. We have ourselves mentioned the above information in the previous replies.If your Card company cannot dispute these transaction, they can at least run a refund trace using the ARN details we provided you.The money has already been refunded from our end and can be traced using the ARN details by your Card company.Thank you.Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)As previously mentioned, my card company has completed their investigation. The only way to resolve this matter is for the merchant to re-submit the refund. Obviously something is amiss. Why is this so hard for them to do? Why can't this simple courtesy be accomplished without all of this back and forth? Why would anyone who is claiming to have done a thing fight so hard to against proving it?I WANT MY MONEY!! ALL $216.00 OF IT!! Resubmit the refund. And, if by some oddly unusual coincidence the original refund comes through at the same time as the resubmission I will be all to happy to send it back to the merchant. That promise is on my word of honor. Without prejudice,[redacted]

CLICKBETTER LTD from NV will not honor 60 day money back GuaranteeOn OCT 23 2014 I requested a refund on a program called eMobile Code that I bought on OCT 3 2014 using a credit card, at Click Better web site, order number ([redacted]). Was informed that the charge would show up as [redacted], the charge went thru as CLICKBETTER LTD location: [redacted]purchase date:10/3/14On OCT 23 2014 called the 800-719-1837 and submitted a request for a refund, on OCT 24 2014 received an email from [redacted] at CLICKBETTER LTD stating that my order only came with a 14 day money back guarantee and cannot be refunded. On OCT 24 2014 I uploaded my order confirmation page to CLICKBETTER LTD in a reply to customer service showing the 60 day risk free. On OCT 25 2014 a customer staff member from ClickBetter responded back with the program I bought only came with a 14 day money back policy. On Nov 1st 2014 I requested a copy of my receipt from from CLICKBETTER LTD and there is not a thing about a 14 day money back guarantee, but there is a statement that says ClickBetter offers a 60 day money back guarantee on all products. I tryed to settle this matter on my own, CLICKBETTER LTD refuse to honor the 60 day refund, so now I am turning it over to you to take care ofDesired SettlementI want CLICKBETTER LTD to honor the 60 day money back guarantee, and refund the $49.00 back to the card I used in the transaction, with in 15 days or I will file another complaint with the Council of Revdex.com

Complaint7/11/14 they have a $20 dollor pending charge on my credit card for [redacted].7/11/14 they have a $20 dollor pending charge on my credit card for [redacted] at 1:48 pm of that day. I want that pending charge corrected please ASAP. Im come aware that [redacted] is possibly a new scam going around and I dont want to see anyone else caught up in it or ripped off in anyway shape or form. since CLICKBETTER.COM SILVER SPRING NV US seems to be handling credit card transactions. By law they can be legally held responsible for any criminal actions done by [redacted] or anyone for that matter using there services.Desired SettlementA simple refund/removal of the $20 dollor charge on my credit card is all I ask ty.Business Response Contact Name and Title: Customer SupportContact Email: [redacted]This order has been refunded for you. Please note you can process a refund yourself using our Order Look-Up form in future:[redacted]You can also email support at [redacted] and/or call our toll free billing support number, which is displated on your credit card statement. Thank you.

I found this website online back in May of 2015. I decided to give it a try because they are connected and associated with Cickbetter which in my opinion is a very reputable company. This owner who claims to be a self made millionaire is ripping people off with his false advertisement. He claims that if we import emails for us he will pay us once we reach $400.00. He deals with a email company by the name of Email Response Pros. I made over $400.00 in the month of July 2015 and enquired about my commissions that I was owed. First of all this owner will not give out his last name which is very shady to me. He goes by the name of [redacted]. I have reached out to him and the email company that he deals with but it is very hard to get a response back from either. Finally the owner answered me back and said that I would be paid my commissions on August 25th 2015. Well it is now August 29th 2015 and I have yet to receive my commission money. I contacted clickbetter because they are the ones that charge your credit card $47.00 every month. On yesterday 08/28/2015 I spoke with an agent named [redacted]. [redacted] submitted a request stating that I was inquiring about my commissions I was owed but no one has responded back to me. I do not wish to have a refund, I want the $400.00 I am owed. I am asking that you investigate this so called company because it is quite clear that it is very much mismanged and the staff at email pros and the owner appear to be very rude and inconsiderate. They are charging people $47 each month to use the email plat form but they have not paid me what I am owed. I have screen shots to prove it. Also I am providing you permission to go directly into my account with My Email Mentor to see the proof. Here is the information listed below.Email: [redacted]: [redacted]Member ID: [redacted]Click on commission stats at the top of the page. Scroll down to where it says commission stats and set it to all time stats. There you will see the proof.Product_Or_Service: Online Email ServiceOrder_Number: [redacted]Account_Number: N/ADesired SettlementAs I stated earlier, I do not wish to get a refund, I want exactly what this fake [redacted] is promising. I have been waiting every since May 2015 to get paid and as of that time I have not received anything. I am very unhappy. I have screen shots as well if you need that. I am requesting that you go into my account first before letting them know about the complaint because I'm afraid that once they know about the complaint they will delete my account.Business Response Hi[redacted],We checked your email [redacted] for the purchase of the product offered by the vendor emailresponsepros.It shows your subscription has already been cancelled and your Rebill payment for the month of August also shows as refunded. I am afraid but subscription once cancelled cannot be reinstated. Unfortunately, we only provide billing support for the vendor and hence we cannot assist you with the payments of the vendor.We offer a 60 days no questions asked refunds at ClickBetter. We can go ahead and refund all of your purchases for the vendor emailresponsepros beyond the 60 day refund period as well.Please let us know.Thank you Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)First of all, I never asked for a refund. This company went ahead behind my back and without my permission and gave me a refund. I spoke to [redacted] on 2 occasions and she confirmed that I never asked for a refund. I specifically told [redacted] that I did not want a refund. They gave me a refund of only $47.00. They never asked me if I wanted a refund they responded back by sending me a refund form which I never filled out. This is illegal. I worked from May to August and never got paid for it. Why would I want a measley refund of $47 when I spent almost $200. How can that be right. This man that they are working for is paying them good to be a part of the scam. I have screenshots of what I am supposed to be paid. I also have a saved email from another client that My email mentor has not paid. This is how he is able to get rich. He works you until you reach the $400 and doesn't pay as he's promised. To keep from paying you he has click better refund your initial $47 back. I don't want $47 back, I want what I worked hard for. That is no more than right. Please understand this, I made it plain and clear to [redacted] that I did not want a refund. She told me she would send a email to Email Response Pro's letting them know that I did not want a refund. When I knew anything I went to go into my account and they had deleted my account without my request and to keep from paying me my money that is owed. I have proof from my credit card company and I have screenshots. Ask yourself this, if you worked for a company that promised to pay you x amount of money and just paid you say $20 and you knew you were owed $500. How would you feel? Click Better is a part of the scam because they are getting paid big. I WANT THE $400.00 THAT I WORKED FOR. One more time. I never requested for click better to refund my money, I plainly told them I did not want a refund. Why would I pay someone almost $200 just to get $47 back? Does that make sense to you?Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)Thank you for your response. I understand that you only accept payments for your vendor but there have been other people that you have refunded because your vendor was not honoring his promise. I checked with my credit card company and they said that only one payment was refunded. That was a couple of days ago, I will check again. Also thank you for providing contact info for your vendor. This is the first time I had contact information for them. My issue with you is this, I have gone online mainly to you tube and seen that other people have complained about your vendor. You seem to be stuck on the fact that you only accept payments for them. Ok, let me put it to you this way, If you took someone to the store knowing they had intentions to steal something and you just sat out in the car and waited for them to commit the crime, do you think you are just as much at fault as they are. Sure they are the ones that did the actual stealing but you knew what their intentions were which makes you an accessory to the crime. You know that you are dealing with a dishonest vendor but yet you choose to turn your head the other way. What you are tellihg me is that you personally don't owe me anything so that makes it alright. You are just as bad as your vendor because you are still dealing with someone that's lying and deceiving people. These people that you are dealing with is so low lifed and underhanded that when I reached out to them for help, they did not bother to answer me or to see that I was ok. They just politely closed my ticket without even trying to contact me. I'm still asking you, why are you still dealing with someone like this. You don't seem to care that they are making your company look bad. It seems like what you are saying is that you don't care as long as you get paid. Am I right? You keep throwing it at me that you gave me a refund because I was unhappy. You are so right. Would you like to spend money to make money and wait for 3 months to get what you worked for? Only in my case, I waited for 3 months and did not get one red penny for my time and effort. Regardless if you gave me a refund or not, the fact is I worked for that money and I want what I worked for. Stop making excuses for yourself and just admit that you are a part of the scam. Thank you! Final Business Response Hi[redacted],The refund might take upto 21 working days to get credited to your account. Kindly be patient, the refund will be credited to your account soon.Also, we have thousands of satisfied customers for the vendor but we are still have taken your complaint seriously and we are looking into all such cases.Thank you

I BOUGHT SOME DARN THING FROM THEM FOR SOCALLED $49.00 I GOT CHARGED $52.55 FOR SOME DARN REASONI BOUGHT A PRODUCT FROM THESE FOLKS FOR $49.00 I got charged $52.55 for said product and the claimed I would get a refund in some time between 2 and 21 freking days I am upset over thisDesired Settlementi want a full refund today not 21 days from now and I want them to refund my banks nsf fee for $37.00 that the purchase did to my bank accountBusiness Response Hi [redacted],Funds were already deposited in your Account before Nov 14, 2014.Thank you.

I purchased a membership for the amount of 49 dollars and when I got the statement it was 52.55 and it was not told that there was taxes on it all it said was it was the cost of 49 dollars not the price of 52.55Product_Or_Service: online money makingAccount_Number: clickbetterDesired SettlementI want the whole amount of 52.55 back into my account Business Response [redacted],The Order ID [redacted] has already refunded from our end on Oct 18, 2014.It can take 10 to 21 working days (excluding weekends and public holidays) depending on you Bank for your refund to show on your account.Please be assured that your refund will show up on your card / account very soon.Thank youClickbetter Support.

came in online when I called them they requested a credit card number. my wife informed them that was not going to happen. individual hung up immediately that tells me this was a scam.Desired Settlementjust leave us aloneBusiness Response Hi [redacted],Thank you for contacting us.Firstly, Clickbetter is a digital Marketplace and we never contact anyone via call.Also, we have a clear policy that affiliates are not allowed to promote via call as well. If you have been contacted by anyone on call. We would request you to provide us details of the call (name, what product they were promoting etc ) so that we can investigate this further and take corrective action.NEVER provide your credit card or any personal details to anyone on call/email or otherwise.Thank you Clickbetter.com

I requested a refund of services on October 15, 2014 in the amount of $95.00. They told me it would be 7 to 10 business days when I will receive it. Then when that time was up, I emailed them again and asked about the refund, then they told me it will be 7 to 21 business working days, which calculates to about 30 days. Today is November 25, 2014 and I should have received my refund by November 10, 2014.Desired SettlementI request the fulkl amount of $95.00 be refunded to me immediately.Business Response Hi there,Please give us some time to arrange for the tracing details(ARN) of your refund of Clickbetter order [redacted] for $95.We will let you know on Clickbetter Support Ticket #[redacted] as soon as we hear back from our Bank regarding your refund details.Thank youClickbetter SupportConsumer Response (The consumer indicated he/she DID NOT accept the response from the business.)It is not up to the bank to monitor the return of my refund. I will not give them anymore informatiohn regarding my bank account. Their refund practices is fraudulently. I requested that they send me a check for $95.00 because I am not going to give them anymore of my banking information on the advice of my attorney. My atttorney is now looking into the fraudulent practices of this business and has reviewed their contract regarding the return of monies. I will be sending the business a certified letter from my attorney requesting they return the $95.00 in the form of a certified check or money order within 10 days. After today's correspondence, I will not be contacting them again on the advice of my attorney. I will be seeking damages. I have enough correspondence from me to the business requesting the return of my money and they have not complied. All that I ask from you is to please contact them and tell them I am requestying the $95.00 be returned to me in the form of a certified check or money order within 10 days, thereafter, my attorney will be sending the business a letter and will copy the Revdex.com and my banking institution. Again, a grievance will follow and maybe a lawsuit asking for damages.Thank you, [redacted]cc: Attorney [redacted]Final Business Response Hi [redacted],We already mentioned in the above response that we are tracing the detail of your refund for the Clickbetter order [redacted] ($95).Kindly be patient, We will let you know on Clickbetter Support Ticket #[redacted] as soon as we hear back from our Bank regarding your refund details.Thank you for your Cooperation.

Complaint12 Sep I watched a video decided to give the marketing ClickBetter/MTTB/MOBE a try. When I went to submit my payment information it was declined due to being another country Austria. I contacted my bank and I was told the "hold" had been lifted for 24 hours for me to make purchase. I waited about 30 minutes went in and the amount of $34.95 for service did go through. After that I put in the additional (never ending) payment of $47.00 and that was declined. So the next morning I contacted my bank again and again was told the "hold" was lifted with the 24 hour time period to make purchase. I waited 30 minutes went to the website for payment and again it did not show to go through. Later the same day I looked at my bank statement and saw that there was double charge in the amount of $47.00. I immediately started contacting all the areas that I had purchased including, so I thought, Clickbetter. I have been waiting 4 days for a response indicating whether I will receive refund for both charges of $47.00 and the $34.95. This is extremely frustrating since I have been trying to get refunds from all parts of this marketing scheme. Thank you.Product_Or_Service: 12minutepayday traffic pool upgradeOrder_Number: [redacted]Desired SettlementRefund of both charges of $47.00 and the $34.95.Business Response Hi [redacted],The transaction with order ID [redacted] ($34.95) has been successfully refunded.The transaction with order ID [redacted] ($47) has been successfully refunded.The refund will be credited to your account in 10-21 working days.Thank you Consumer Response (The consumer indicated he/she ACCEPTED the response from the business.)

Cancelled services, and they continue to deduct from my credit card.Desired Settlement4590 Deodar StSilver Springs, NVBusiness Response [redacted],You have 2 purchases with us under the email [redacted]572609808 ($47) - Refunded June 211693705215 ($1) - Refunded June 28Kindly note all of your purchases have already been refunded and all of your subscription have been cancelled.If you any further details, please contact us at [email protected] you

clickbetter called me told me that my computer was going to crash at any time and they need to get rid of some down loads that I made they said there would be no charge for this and they needed to take over my computer I let them and as soon as I did my computer crashed. they said for me to get my computer back I had to pay $199.00 if I didnt I would not have a computer. they left me no choice in this I even asked them to just turn my computer back on and they said that I would have to pay the $199 I think this is a big Scam while I was talking to the person on the phone I could hear a lot of people making the same calls to others at this time im afaid to ask for my money back for fear of what they might do to my computer other people need to be warned abot this company Untill they called I was having no problem with my computerProduct_Or_Service: computer repairDesired Settlementiwold like to have my money back we are both retired and only have social security to live on I told them I could not afford $199 but that made no difference to them.Business Response Hi [redacted],Thank you for contacting us.Fistly, we would like to clarify that we (ClickBetter) do not contact any buyer. We are a digital Marketplace.You must have been contacted by a fraudulent affiliate.Secondly, we have refunded the Order ID [redacted] relating to you complaint and banned the affiliate.The refund should reflect in your account in 10-21 working days.Thank you