Paid Click It Social around $12,000 in the year I was with them. Became friends with owner Art. We personally loaned Art money. We volunteered at their events. My friends & I gave fake 5 star reviews, because Art asked after a really bad review. Art claimed the reviewer was lying. We loaned Art our truck for a month. Got my celebrity friends to donate thousands in designer clothes to him and the guys he lives with. We are good friends. Here is my experience and the thanks I get after a year in friendship and business.
1)1-10-23, text employee Joey screenshots showing only 1 ad had a boost. Joey stated I was wrong. Ignored me after
2)1-19-23, text Joey to please make an ad for Jan 27th sale
3)1-20-23, text Joey asking how the ad was coming for the Jan 27th sale
4)1-23-23, Joey posted the February 13th ad, but had to take down immediately because it was not done correctly
5)1-23-23, text Joey asking about the ad for the 27th
6)1-23-23, Joey finally posted the ad for the 27th. Giving us 4 in a half days to promote
7)2-1-23, text Joey to take down the ad from Jan 27th. First try. Refused.
8)2-7-23, text Joey to change Instagram password. As I had fired artists who had access. Ignored.
9)2-7-23, I requested in text Joey post the Feb 13th ad. Again.
10)2-8-23, I text 2 different times for Joey to change the Instagram password. He texted 1 word. Old password. Which I was unaware was the old one at the time. I didn’t understand he meant for me to do it, because he was to busy.
11)2-9-23, I text owner Art telling him about Joey’s refusals. Ignored.
12)2-10-23, text Joey I was locked out of the Instagram. I lost around 9,000 followers that day. As a former artist changed the password & deleted everything.
13)2-10-23, text Art, requesting the Feb 13th ad. Ignored
14)2-11-23, text Joey about the ad for Feb 13th sale
15)2-12-23, text Joey twice about the ad for the Feb 13th
16)2-12-23, text Art asking for Feb 13th ad. He said Joey was busy. So no time to promote
17)2-13-23, text Joey about the ad for Feb 13th
18)2-13-23, text Joey to post the ad. He finally did the day of the sale
19)2-14-23, text Art that they forgot to list our correct website on social media
20)2-14-23, text Joey I wanted new social media posts. He told me he was busy and needed another social media manager to help him keep up with my accounts
21)2-14-23, text with screenshots to Art that I was paying a lot to have SCO for my website. My screenshot didn’t even show us on the 1st page when I type in my company. Art said it would be fixed
22)2-14-23, text Art that I want access to my website. I also requested access multiple times prior to Joey. They refused
23)2-24-23, text Joey to add 3 artists to the website. Which he refused until Feb 27th
24)2-24-23, text Art that the appointment option was not working at all
25)2-24-23, text Joey give me the logins to my website. Refused.
26)2-24-23, text Art and Joey, the Feb13th ad be taken down. Refused.
27)2-27-23, text Joey screenshots with prior shop owners saying he refused to take the domain from them. Which I demanded. Ignored
28)3-1-23, text Joey asking he give me access to my website. Refused
29)3-1-23, text Joey to take down the Feb 13th ad. Refused
30)3-1-23, text Art screenshots of what I sent Joey about the prior owners claiming they refused to take my domain. I also sent screenshots showing Joey was still refusing to take our Feb 13th ad down. Art texted to “call him in an hour if I wanted” to.
31) 3-1-23, I spoke with Art. I complained and fired them. Art then informed me that they made a video Christmas ad, and that he could charge me for it. Which would be thousands. That I also needed to pay them $3200 due to the cancellation fee. I did pay most of it. But wasn’t prepaid budgeting wise. Art was generous by accepting some of our personal property as payment for the remaining of the cancellation fee. He didn’t care that they failed & I fired them. Just at getting paid
32)3-4-23, text Art that I understood they were fired, but I felt they should delete the Feb 13th ad. As it was requested prior. Ignored
33)3-6-23, I text Joey and Art that they needed to delete my website and cancel all services. I text Art all my complaints. Ignored
34)3-6-23, text Art that I had someone else building a new site, because no one would give me access to my website. Art said I could keep the site. But refused to give me the logins.
35)3-8-23, Art spoke with me about not charging me the rest of the Christmas ad fee and would personally handle my website if I agreed to stay at $280 a month. I felt I had no choice. Apparently it was in contract that I was to pay them for any video ads, at cancellation.
36)3-9-23, Art texts that my website was completely repaired and the Feb ads were finally down
37)7-11-23, text Art to link our social media pages on our website. Again. Ignored.
38)7-13-23, text Art to link the social media pages to our website. Again. Ignored.
39)7-15-23, text Art to link the social media pages to our website. Again. Ignored
40)7-15-23, text Art to add Artist Juli. Which was not done until Aug
41)7-24-23, text Art to put the correct and only phone number on our website. Ignored
42)7-28-23, after a discussion about how the prior owners of my shops refused to give the domain, I text Art to send that evidence. Art was fully aware of us being in court over the shops. Ignored
43)7-30-23, text Art for the evidence showing they tired to get the domain from prior owners. Ignored
44)8-3-23, text Art to remove and add multiple artists from the website. I stated, urgent. It was Aug & I requested on July 15th Juli be added
45)8-4-23, text Art to add our social media Tik Tok, to the website. Again
46)8-4-23, text Art to put our correct and only phone number on the website. Ignored. Again
47)8-7-23, text Art to put our correct and only phone number on the website. I requested that July 24th, and Aug 4th. Was not fully corrected until Oct
48)10-1-23, first time I got a website inquiry for a tattoo, in a screen shot from Art. Never received the email
49)10-9-23, received the 2nd website inquiry for a tattoo, in a screenshot from Art. Never received the email
50)10-19-23, text Art to remove Artist Raven from the website.
51)10-19-23, text Art to add NFL star to our website as co-owner
52)10-25-23, text Art to remove Artist Raven. Again
53)10-25-23, text Art to add NFL star to the website. Again
54)10-25-23, got another complaint that a client who had their inquiry ignored. I confronted Art. Told him I have no inquires. So I text Art and JP to take the option off the page. Refused
55)10-25-23, caught and sent Art a screenshot and to put the correct address for one of our shops on our website. Wrong the entire time.
56)10-25 to 10-28-23, text Art and JP about the situation. JP had sent me 25 missed inquiries for Oct alone. I demanded ALL my missed emails, the tests showing the site worked. As I had starting complaining in Feb about it. I was told site was repaired, tested & worked. Yet they refused to show proof. Art unapologetically assured me that it was my fault, as they sent them. I was told by both, all was in spam. I requested in text the email to look for, to confirm. Art refused. But JP finally gave it up. We searched all emails, nothing. When this was an issue on September 11th..Art had text me that the emails were sent to my husband Frank. Nope. Art then said they went to my former GM’s email. Nope. Then went back to being my fault, with my server was not allowing those emails. Because of my “settings”. I had a tech (on video) check our settings, and stated we had NO setting restrictions. I sent them the video. I was then attacked for even questioning them. I said fine, prove it. Forward the emails you got, with my email on them. Refused. All Art and JP did was send spread sheets that I did not ask for. No date stamps, nothing with my email, no “forwarded” emails. The times on the sheets did not even match up. I called them on it. So Art randomly attacked my husband. Art finally ended with a text, he was not wasting his day with forwarding me “400-600” emails. That I had demanded for days
57)10-30-23, JP texts they own the MY shops domain. That he’s willing to give me that. BUT he was not giving me access to the Go Daddy account it was on. JP said he was not comfortable with me going in the site I paid $12,000 for without HIS supervision. He said I would need to hire & pay him $120 an hour if he had to fix anything I mess up on MY website. Never gave me logins.
58)10-31-23, I hired pro tech to take my site. He convinced Art to let him have access. He also went into the back end to retrieve everything that they did. Confirmed that WE had received no inquiries till that month. He confirmed that things had been changed and deleted in Oct. Confirmed my site had several inquiries every day. Our shop min is $100. Been with Click It a year. Imagine how much we lost.
59)11-2-23, Art got the report. We demanded our money back. Art TEXTED the following. That we are liars. I have a small brain. He turned us into the police. He is suing us. He is sending a lawyer to ruin me. Art claimed I know and fear him..which I can't even remember him or his name..so that was new. Art threatened to find my ex to testify against me. To get my kids taken away. Art knows court is over & that I always won. So not sure how he will testify
60)11-2-23, JP finally acknowledged in TEXT the setting was "INADVERTENTLY DESELECTED” because our tech literally caught him in the act. They took NO RESPONSIBILITY. Just attacked then ignored us.
61)11-2-23 Art offered $2,000 for us to go away
1)1-10-23, text employee Joey screenshots showing only 1 ad had a boost. Joey stated I was wrong. Ignored me after
2)1-19-23, text Joey to please make an ad for Jan 27th sale
3)1-20-23, text Joey asking how the ad was coming for the Jan 27th sale
4)1-23-23, Joey posted the February 13th ad, but had to take down immediately because it was not done correctly
5)1-23-23, text Joey asking about the ad for the 27th
6)1-23-23, Joey finally posted the ad for the 27th. Giving us 4 in a half days to promote
7)2-1-23, text Joey to take down the ad from Jan 27th. First try. Refused.
8)2-7-23, text Joey to change Instagram password. As I had fired artists who had access. Ignored.
9)2-7-23, I requested in text Joey post the Feb 13th ad. Again.
10)2-8-23, I text 2 different times for Joey to change the Instagram password. He texted 1 word. Old password. Which I was unaware was the old one at the time. I didn’t understand he meant for me to do it, because he was to busy.
11)2-9-23, I text owner Art telling him about Joey’s refusals. Ignored.
12)2-10-23, text Joey I was locked out of the Instagram. I lost around 9,000 followers that day. As a former artist changed the password & deleted everything.
13)2-10-23, text Art, requesting the Feb 13th ad. Ignored
14)2-11-23, text Joey about the ad for Feb 13th sale
15)2-12-23, text Joey twice about the ad for the Feb 13th
16)2-12-23, text Art asking for Feb 13th ad. He said Joey was busy. So no time to promote
17)2-13-23, text Joey about the ad for Feb 13th
18)2-13-23, text Joey to post the ad. He finally did the day of the sale
19)2-14-23, text Art that they forgot to list our correct website on social media
20)2-14-23, text Joey I wanted new social media posts. He told me he was busy and needed another social media manager to help him keep up with my accounts
21)2-14-23, text with screenshots to Art that I was paying a lot to have SCO for my website. My screenshot didn’t even show us on the 1st page when I type in my company. Art said it would be fixed
22)2-14-23, text Art that I want access to my website. I also requested access multiple times prior to Joey. They refused
23)2-24-23, text Joey to add 3 artists to the website. Which he refused until Feb 27th
24)2-24-23, text Art that the appointment option was not working at all
25)2-24-23, text Joey give me the logins to my website. Refused.
26)2-24-23, text Art and Joey, the Feb13th ad be taken down. Refused.
27)2-27-23, text Joey screenshots with prior shop owners saying he refused to take the domain from them. Which I demanded. Ignored
28)3-1-23, text Joey asking he give me access to my website. Refused
29)3-1-23, text Joey to take down the Feb 13th ad. Refused
30)3-1-23, text Art screenshots of what I sent Joey about the prior owners claiming they refused to take my domain. I also sent screenshots showing Joey was still refusing to take our Feb 13th ad down. Art texted to “call him in an hour if I wanted” to.
31) 3-1-23, I spoke with Art. I complained and fired them. Art then informed me that they made a video Christmas ad, and that he could charge me for it. Which would be thousands. That I also needed to pay them $3200 due to the cancellation fee. I did pay most of it. But wasn’t prepaid budgeting wise. Art was generous by accepting some of our personal property as payment for the remaining of the cancellation fee. He didn’t care that they failed & I fired them. Just at getting paid
32)3-4-23, text Art that I understood they were fired, but I felt they should delete the Feb 13th ad. As it was requested prior. Ignored
33)3-6-23, I text Joey and Art that they needed to delete my website and cancel all services. I text Art all my complaints. Ignored
34)3-6-23, text Art that I had someone else building a new site, because no one would give me access to my website. Art said I could keep the site. But refused to give me the logins.
35)3-8-23, Art spoke with me about not charging me the rest of the Christmas ad fee and would personally handle my website if I agreed to stay at $280 a month. I felt I had no choice. Apparently it was in contract that I was to pay them for any video ads, at cancellation.
36)3-9-23, Art texts that my website was completely repaired and the Feb ads were finally down
37)7-11-23, text Art to link our social media pages on our website. Again. Ignored.
38)7-13-23, text Art to link the social media pages to our website. Again. Ignored.
39)7-15-23, text Art to link the social media pages to our website. Again. Ignored
40)7-15-23, text Art to add Artist Juli. Which was not done until Aug
41)7-24-23, text Art to put the correct and only phone number on our website. Ignored
42)7-28-23, after a discussion about how the prior owners of my shops refused to give the domain, I text Art to send that evidence. Art was fully aware of us being in court over the shops. Ignored
43)7-30-23, text Art for the evidence showing they tired to get the domain from prior owners. Ignored
44)8-3-23, text Art to remove and add multiple artists from the website. I stated, urgent. It was Aug & I requested on July 15th Juli be added
45)8-4-23, text Art to add our social media Tik Tok, to the website. Again
46)8-4-23, text Art to put our correct and only phone number on the website. Ignored. Again
47)8-7-23, text Art to put our correct and only phone number on the website. I requested that July 24th, and Aug 4th. Was not fully corrected until Oct
48)10-1-23, first time I got a website inquiry for a tattoo, in a screen shot from Art. Never received the email
49)10-9-23, received the 2nd website inquiry for a tattoo, in a screenshot from Art. Never received the email
50)10-19-23, text Art to remove Artist Raven from the website.
51)10-19-23, text Art to add NFL star to our website as co-owner
52)10-25-23, text Art to remove Artist Raven. Again
53)10-25-23, text Art to add NFL star to the website. Again
54)10-25-23, got another complaint that a client who had their inquiry ignored. I confronted Art. Told him I have no inquires. So I text Art and JP to take the option off the page. Refused
55)10-25-23, caught and sent Art a screenshot and to put the correct address for one of our shops on our website. Wrong the entire time.
56)10-25 to 10-28-23, text Art and JP about the situation. JP had sent me 25 missed inquiries for Oct alone. I demanded ALL my missed emails, the tests showing the site worked. As I had starting complaining in Feb about it. I was told site was repaired, tested & worked. Yet they refused to show proof. Art unapologetically assured me that it was my fault, as they sent them. I was told by both, all was in spam. I requested in text the email to look for, to confirm. Art refused. But JP finally gave it up. We searched all emails, nothing. When this was an issue on September 11th..Art had text me that the emails were sent to my husband Frank. Nope. Art then said they went to my former GM’s email. Nope. Then went back to being my fault, with my server was not allowing those emails. Because of my “settings”. I had a tech (on video) check our settings, and stated we had NO setting restrictions. I sent them the video. I was then attacked for even questioning them. I said fine, prove it. Forward the emails you got, with my email on them. Refused. All Art and JP did was send spread sheets that I did not ask for. No date stamps, nothing with my email, no “forwarded” emails. The times on the sheets did not even match up. I called them on it. So Art randomly attacked my husband. Art finally ended with a text, he was not wasting his day with forwarding me “400-600” emails. That I had demanded for days
57)10-30-23, JP texts they own the MY shops domain. That he’s willing to give me that. BUT he was not giving me access to the Go Daddy account it was on. JP said he was not comfortable with me going in the site I paid $12,000 for without HIS supervision. He said I would need to hire & pay him $120 an hour if he had to fix anything I mess up on MY website. Never gave me logins.
58)10-31-23, I hired pro tech to take my site. He convinced Art to let him have access. He also went into the back end to retrieve everything that they did. Confirmed that WE had received no inquiries till that month. He confirmed that things had been changed and deleted in Oct. Confirmed my site had several inquiries every day. Our shop min is $100. Been with Click It a year. Imagine how much we lost.
59)11-2-23, Art got the report. We demanded our money back. Art TEXTED the following. That we are liars. I have a small brain. He turned us into the police. He is suing us. He is sending a lawyer to ruin me. Art claimed I know and fear him..which I can't even remember him or his name..so that was new. Art threatened to find my ex to testify against me. To get my kids taken away. Art knows court is over & that I always won. So not sure how he will testify
60)11-2-23, JP finally acknowledged in TEXT the setting was "INADVERTENTLY DESELECTED” because our tech literally caught him in the act. They took NO RESPONSIBILITY. Just attacked then ignored us.
61)11-2-23 Art offered $2,000 for us to go away