I'm sending this in response to the request of refunding the disputed amount of $210.00 to [redacted] for overdraft fees.
34); font-family: arial, sans-serif; font-size: 12.8000001907349px; background-color: rgb(255, 255, 255);">
We will not be refunding the $210.00 for the following reasons.
1. Ray entered into a 3 month contract with us and in bold letters is says there are NO REFUNDS.
2. We refunded his first month as the credit card company was set to draw. He changed his mind a couple of times when to start and he kept putting it off.
3. For some odd reason, the credit card company drew again and we stopped the payment on the same day which was on a Sunday. We don't know why there are overdraft fees. We stopped the payment as soon as we were notified.
4. I have never heard of a $99 sale would make $210 in overdraft fees. Since the sales was cancelled the same day and on Sunday, there shouldn't be any charges.
5. Why can't the bank reverse these charges? Has he overdrawn in the past and they won't reverse them.
6. $210 in overdraft fees? How many checks did he bounce? Is he writing checks he can't cash?
7. [redacted] signed a contract, we did not have to refund him anything, we stopped the transaction the same day and there should not be any overdraft fees. It was an honest mistake and the credit card company doesn't know why this happened.
I wish him well.
Thanks,
[redacted]
President
Client Focus Connections
I'm sending this in response to the request of refunding the disputed amount of $210.00 to [redacted] for overdraft fees.
34); font-family: arial, sans-serif; font-size: 12.8000001907349px; background-color: rgb(255, 255, 255);">
We will not be refunding the $210.00 for the following reasons.
1. Ray entered into a 3 month contract with us and in bold letters is says there are NO REFUNDS.
2. We refunded his first month as the credit card company was set to draw. He changed his mind a couple of times when to start and he kept putting it off.
3. For some odd reason, the credit card company drew again and we stopped the payment on the same day which was on a Sunday. We don't know why there are overdraft fees. We stopped the payment as soon as we were notified.
4. I have never heard of a $99 sale would make $210 in overdraft fees. Since the sales was cancelled the same day and on Sunday, there shouldn't be any charges.
5. Why can't the bank reverse these charges? Has he overdrawn in the past and they won't reverse them.
6. $210 in overdraft fees? How many checks did he bounce? Is he writing checks he can't cash?
7. [redacted] signed a contract, we did not have to refund him anything, we stopped the transaction the same day and there should not be any overdraft fees. It was an honest mistake and the credit card company doesn't know why this happened.
I wish him well.
Thanks,
[redacted]
President
Client Focus Connections