Cliff Wall Automotive

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowTo further the incorrect information passed along by Cliff Wall, [redacted] the service manager is the only person to call and leave a voicemail on my phone The countless calls from anyone else simply did not occur and shows the lying traits of this dealership [redacted] the service manager seems to be the only person at this dealership that actually carried through with calling us even though his solutions failed to solve the problemIn conclusion, this dealership is full of liarsThey do not deserve your business and should be out of business for the way they handle businessSales Manager and General Manager are useless and never once called Regards, [redacted]

Mr***, Again, we are sorry to hear about your negative experience with our dealershipBoth our service and sales managers have left you numerous voicemails over numerous datesMost recently, our service manager has again offered for you to bring your vehicle in, and he will personally ride
along with you to experience what you are experiencingHe has also offered for you to test drive another WRX to compare the clutchesWe understand that you don't want to work with us, and so we have also offered for you to work with another Subaru dealer and have that service department contact usWe are willing to work with to resolve the issues on your vehicleAgain, we are sorry about your negative experience with Cliff WallThank you for your review- We are continuously striving to improve and appreciate your feedback

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. To further the incorrect information passed along by Cliff Wall, [redacted] the service manager is the only person to call and leave a voicemail on my phone.  The countless calls from anyone else simply did not occur and shows the lying traits of this dealership.  [redacted] the service manager seems to be the only person at this dealership that actually carried through with calling us even though his solutions failed to solve the problem. In conclusion, this dealership is full of liars. They do not deserve your business and should be out of business for the way they handle business. Sales Manager and General Manager are useless and never once called.
Regards,
[redacted]