Cliff's Sodding

Below is my version of the problem that led up to the [redacted] complaint.I was initially contacted by the [redacted] because they had used round up to kill weeds in their yard. Unfortunately they didn't read the directions and they killed not only the weeds but also the grass.  Approximately...

six weeks after the sod was installed I was called by the [redacted] because of dead spots in their backyard.I agreed to look at the yard; although I said there was no guarantee on the sod other then it would be weed free and healthy when installed. Upon inspections I saw that the front and side yard looked very healthy. The backyard did have random brown spots. No gaps appeared between the pieces of sod.  I was told that initially the sod appeared to be very healthy and later after a couple of mowings developed yellow/brown spots. I told them I suspected it was a watering problem. Perhaps watering in the evening causing a fungus problem. It was their opinion it couldn't have been a watering problem. (When I completed the installation of the sod I provided them with instructions on how to water their yard. These instructions warned about watering in the evening, as that might cause the yard to develop a fungus.) After that things went down hill. They wanted a definite reason as why the sod had turned color and for me to assume responsibility. I told them I wasn't as expert on lawn problems and was unwilling to assume responsibility for something (in my opinion) wasn't my fault. Remember both parties agreed that the sod was healthy when installed and only developed problems weeks later. I suggested they contact an expert on lawn problem such as the Minnesota Extension office. I attempted to work out a solution; replace the dead areas, redo the back yard etc. but I said we needed to share the cost and put in writing that the cause of the problem wasn't my fault. Eventually they said they would file a complaint with the Revdex.com and write a negative review on Angies list if I didn't fix the it. Attempts to resolve the problem ended at that point.I sincerely wish this could have been resolved in a peaceful manner. Unfortunately I'm left with a bad review and they are left with unresolved problems n their backyard.I would still like to try and resolved the problem. I would be willing to give the [redacted] a check for $200.00 (while maintaining I had no responsibility for the problem) if they would retract their review of my business on Angies list and if both parties signed an agreement that we would not talk about this problem or its resolution with anyone.Cliffs SodCliff [redacted]