Clifs Auto Sales

First of all our vehicles are sold as isWhen Justine called about the issues she was having, we told her that she could bring it back, we would give her a loaner and we would also deliver the truck back to her when it was doneOr if she wanted to use her own mechanic that we would do 50/with herWe have not heard anything else from her until we received this letter.Thanks [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I was told that I could take it to them, and they would do a 50/However, if I was to use my own certified mechanic, they would NOT do a 50/on itIf they are still willing to do the 50/50, then I would love 50% of what my bill ended up beingA copy of the original receipt can be emailed, faxed, or sent through mail to dealer (Clif's Auto Sales) and (if needed) the Revdex.com [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

We had sold him the truck and he called and said there was no oil pressure so we had him bring it in and we took it in and fixed that problemThen a few days later he called about it not running just rightWe told him to bring it back and we would take a look at it for himThere we no codes on the truck that were showing up and we drove it and started it multiple times we could not seem to hear or understand what he was saying was wrong with itHe then came and picked it up and at that time said it sounded fineHe then called again saying it was running funny again and misfiringWe told him to try to change the plugs and let us know from thereHe then called us again with a friend or his father on the other line and was threatening us about contacting a lawyer and what ever else...We told him that we would look at it for him again but he just kept on and on about suing us and on and onSo after being talked to in a very vulgar manner we told him he could either bring it back in or take a look at the purchase contract he signed when he bought it and see that it says AS IS and we had already fixed the problems on it that we could figure out with it and were more then happy to have him bring it in once again but he was not going to waste his time he told usWe are a used car dealer and everything is not brand new that we sell but we are always wanting happy satisfied customers so we try to take care of most problems that occur even as a AS IS saleI hope that just because of his misshape that we are not looked down onWe sell many cars and trucks over the last to years and have never had a bad name yet and we try hard to keep it that way Thanks ***'s Auto Sales

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted]

Please provide a copy of the bill to the Revdex.com

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
 
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I was told that I could take it to them, and they would do a 50/50. However, if I was to use my own certified mechanic, they would NOT do a 50/50 on it. If they are still willing to do the 50/50, then I would love 50% of what my bill ended up being. A copy of the original receipt can be emailed, faxed, or sent through mail to dealer (Clif's Auto Sales) and (if needed) the Revdex.com.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

First of all our vehicles are sold as is... When Justine called about the issues she was having, we told her that she could bring it back, we would give her a loaner and we would also deliver the truck back to her when it was done. Or if she wanted to use her own mechanic that we would do 50/50 with...

her. We have not heard anything else from her until we received this letter.Thanks[redacted]

We had sold him the truck and he called and said there was no oil pressure so we had him bring it in and we took it in and fixed that problem. Then a few...

days later he called about it not running just right. We told him to bring it back and we would take a look at it for him. There we no codes on the truck that were showing up and we drove it and started it multiple times we could not seem to hear or understand what he was saying was wrong with it. He then came and picked it up and at that time said it sounded fine. He then called again saying it was running funny again and misfiring. We told him to try to change the plugs and let us know from there. He then called us again with a friend or his father on the other line and was threatening us about contacting a lawyer and what ever else...We told him that we would look at it for him again but he just kept on and on about suing us and on and on.
So after being talked to in a very vulgar  manner we told him he could either bring it back in or take a look at the purchase contract he signed when he bought it and see that it says AS IS and we had already fixed the problems on it that we could figure out with it and were more then happy to have him bring it in once again but he was not going to waste his time he told us.
We are a used car dealer and everything is not brand new that we sell but we are always wanting happy satisfied customers so we try to take care of most problems that occur even as a AS IS sale.
I hope that just because of his misshape that we are not looked down on. We sell many cars and trucks over the last 8 to 9 years and have never had a bad name yet and we try hard to keep it that way.
 
Thanks
[redacted]'s Auto Sales