Mr [redacted] did receive a call 5/7/ and had good intentions of making it to the home of the customer before the end of the day Unfortunately time did not allow before dark Mr [redacted] intends contact the customer and make arrangement for a visit at a time convenient to them both Unfortunately Mr [redacted] was ill and had been receiving treatment for a brain tumor since 8/ The customers calls and texts were not being ignored, Mr [redacted] was simply not available I have no record of any calls from the customer to the business office phone and I have no record of any e-mail correspondence from her If they were overlooked, we apologize If the customer would like to contact me via email at [redacted] for future correspondence I will respondWe have yet to determine if we are responsible for anything further
Mr [redacted] did receive a call 5/7/ and had good intentions of making it to the home of the customer before the end of the day Unfortunately time did not allow before dark Mr [redacted] intends contact the customer and make arrangement for a visit at a time convenient to them both Unfortunately Mr [redacted] was ill and had been receiving treatment for a brain tumor since 8/ The customers calls and texts were not being ignored, Mr [redacted] was simply not available I have no record of any calls from the customer to the business office phone and I have no record of any e-mail correspondence from her If they were overlooked, we apologize If the customer would like to contact me via email at [redacted] for future correspondence I will respondWe have yet to determine if we are responsible for anything further