Cline's Handyman Service

Initial Business Response /* (1000, 10, 2016/03/02) */
Contact Name and Title: *** ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@gmail.com
I will be more than happy to give complainant an invoiceCustomer was trying to reach me at a number that has never been listed for my
businessMy business phone number is XXX-XXX-XXXXShe does have my phone number that I've had since starting my business because that is how she contacted me to work for herMy phone number is also listed in Merced Sunstar and available online via GoogleI received one email from customer regarding the invoice on January 29thI received letters from Revdex.com dated February 8thI was out of town for weeks so I was unable to get her the invoice in the amount of time she desiredAll work performed was complete and done correctlyThere was one small leak remaining out of several things I had done at her propertyI did agree to fix leak, and show up at 8:30am on July 15th, However, she needed to reschedule the appointment timeShe said she would call me back to reschedule another appt time and I never received another call from herYes my City of Merced Business License is current and it is where I do my workI have not renewed my Atwater City license because I have only been operating in MercedIf I start to obtain Clients in Atwater again I will renew my licenseI do apologize for the inconvenience this has caused and hope the issue can be resolved
Initial Consumer Rebuttal /* (3000, 12, 2016/03/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have only tried to receive an invoice via email and text (not voice, there is no paper trail with voice)The only number I have listed for this service is 209-261-(correct number), from a business card and from the number in my phoneI received an answer from this number via text on July 14, I did not cancel the appointment on July 15th, I sat there for most of the morning waiting for him to arriveRegardless, please send the invoiceAt this point I've taken my business and referrals elsewhereSend it via email - the one we have used repeatedly
Final Business Response /* (4000, 14, 2016/03/14) */
Invoices have been sent on 3/14/for work completed to email that we have used repeatedlyThank youMy phone number is XXX-XXX-XXXX and my email address is ***@gmail.com