Closet Cases Consignment Boutique

Review: I brought over 2 dozen clothing articles to Closet Cases. However, after a few months of emailing and calling regarding the status of my items (emails and most calls were never returned), and finally picking up clothes that did not sell, 8 items were missing. After I called the store, the owner reluctantly found 3 more articles and said I could go through the racks to find the other 5. However, I only found one more, a skirt that was not tagged. When I told her that I was still missing 4 items, she said that was not her problem, and even denied that one expensive vintage item was ever for sale at her store. (The item is listed on my agreement). I posted a review on the Closet Cases [redacted] website (similar to this description) and received a very sarcastic response from the owner, resulting in additional insults from her friends to me. There is merchandise of mine that is missing and no restitution is being offered by the store. This is very bad customer service.Desired Settlement: I am requesting that I am given a refund for the items that Closet Cases said are missing. A consignment store is supposed to be in charge of the merchandise and have solid inventory control and accounting of all items that consignors being to their store. There is a trust ... and my trust has been not only violated but berated. I am requesting a monetary refund, which will be determined by similar items on Amazon, Ebay, etc.