Initial Business Response / [redacted] (1000, 5, 2015/12/08) */ Our support was delayed due to unexpected call volume, but we have responded to this user now and refunded their money Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/12/10) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response / [redacted] (1000, 5, 2015/12/08) */ Our support was delayed due to unexpected call volume, but we have responded to this user now and refunded their money Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/12/10) */ (The consumer indicated he/she ACCEPTED the response from the business.)