Clover Construction

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution
is satisfactory to me
Regards,
*** ***

We do not show any record that we advertised to this borrower. We checked our systems and do not show this borrowr. I would like to discuss this with the borrower to ascertain if they have the correct company. They have asked that we do not contact them and I am respected their
wished. I would like to investigate this further but I need to know what advertising or who contacted them from our firm, if in fact it was our firm, so that we can get this matter rectified. We always respect our clients wished and wojuld like to discuss this matter so that their concerns are addressed. I can be reached at *** *** ***

Dear ***, in response to your question from the last e-mail dated 2/28/2018, NO "Clover Contractor" has not attempted to resolve the above complaint! as always thank you for your help*** ***

This contractor went into contract with us on Sept18, 2017, along with his partner Jeff ***, who requested a deposit of $31,for a $42,jobWhen asked why such a big deposit I was told this is what was required, I explained I would not be giving any more money until job was finished, which I felt was fair after giving such a large amount of money they had more than enough money to cover materials and laborI also asked to disclose all receipts so that I had an idea of how much was being spent, again I was told they could not disclose that information and that I should not know how much they were makingFrom day one I had an uneasy feeling about these men, it was well over months before any work was to begin, again I asked why and they repeatedly stated I had changed my mind, and caused a delay, this was not the case at allWhy would I give them this kind of money if they weren't ready to start my job, but over and over again I was reassured everything would be ready by Thanksgiving, not the case, not even closeWhile everything should have been ready to begin, MrJeff *** took a trip to Las Vegas, and I needed to wait for his returnThe owner of this company is Paul Levesque, but he never talked he let this other person do all the scamming, On Dec1st another check was issued to pay for some unforeseen repair, to which I never agreed to, again they asked for $which myself and my husband were appalled, where is all the money I have given you? I asked, no answer from either one, I said I will not be giving you any more money until this job is complete, Jeff *** then through up his hands and said that's it Pauly lets pull the van out of here, just like nothing he was going to walk off the job and leave us hanging, and that in fact is what they did...They were given $40,in total, have left me with an empty shell, and will not answer any of my calls or letters, last message received he wanted to complete the work, this was on Jan 6th, I still have not heard from them! There is much work to be completed still, and have an estimated work completed at under $10,This business has robbed us of our good nature, scammed us as seniors and who knows who else may be going through the same.If this contractor will not complete this job as per contract, then I ask that I am totally refunded any money that was given to him, this is a breach of contract and this company should have to pay restitution to a job unfairly done! thank you, and hope you will be able to help us with this criminal act!

Will be contacting customer shortly there are extras to be paid for and a stop work order has been submitted so to the lack of payment work has been stoped

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Please find attached the contract in place, I...

understand he has put a stop work order in place because of extras, let me stress to you we have already give this contractor $40,000.00 which has covered more than any extras, he has submitted a bill to me after the fact of work not in contract being done...My question is, where is all the money and materials we have paid for, I have nothing but an empty shell, less than $10,000 worth of work and materials, and may I add the man who was the laborer doing this work has not been paid for the job. This is the second time this contractor has done this...Who will be next? I'm also including copies of the checks that were paid to him along with $2000.00 in cash. Thank you for your time and help in this very stressful situation!
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and will allow the company to contact me to discuss this matter.  
Regards,
[redacted]

[redacted] is correct---E Mortgage did decline the [redacted]'s loan, and for the reasons she was told by the loan officer; however, E Mortgae failed to properly complete the Statements of Denial (the "Statements") they received in the mail as notice of the declination. The first page of...

the Statements lists in Part I the Reasons for the Denial, one of the boxes for Inadequate Collateral, Unacceptable Property, or Unacceptable Appraissal should have been checked, but it was accidentally omitted. Part II of the Statements is to be checked if we relied on their credit report to make our decision; we did not, we relied on the reasons in Part I noted above, so Part II was properly left unchecked. Therefore, although the Statements contains credit scores and Key Factors affecting that credit score, it was not relied on E Mortgage to decline the loan. Also, it is not E Mortgage making the negative statements about the [redacted]'s credit; those are from the three credit bureaus directly, and she should contact them to address any statements they believe  are not accurate.E Mortgage apologizes for sending the incorrect Statements and for any inconvenience or concern that it has caused the [redacted]'s. We would be happy to cancel the current Statements and reissue corrected Statements listing the proper reasons for the loan's declination. Please advise if that will resolve this matter to [redacted]'s satisfaction.Sincerely,[redacted]