Sign in

Club 7 Fittness

Sharing is caring! Have something to share about Club 7 Fittness? Use RevDex to write a review
Reviews Club 7 Fittness

Club 7 Fittness Reviews (1)

In reference to the above complaint made against Club 7 Fitness, the statement of fact is as follows.  [redacted] had called us in March alleging that we should not of debited his account for the 151.00 that was due us as of the month of March.  This represented past membership dues and...

associated late fees and NSF's fees .  He stated he did cancel in January but could provide no proof of this action.  To cancel a membership you are required to come in and fill out appropriate paperwork, both Club 7 and the client would get a copy at this time for this very reason., he did not come in nor did he respond to any call from ABC Financial or our in- house member relations manager which had been taking place sense January when he went delinquent.  ABC continues to try and bill the account information provided every Friday until monies due us are collected.  He must of made a deposit and ABC was able to pull amount due in the Month of March.  He called upset and I asked him to come in- that he has been a good member and if I can help him I will certainly do so sense he indicated the reason for cancellation was due to financial issues.  When he came in I met with him, I offered him assistance and offered to temporarily reduce his membership to 7.50 per month so he could use the club during this time of stress, he declined which I am not sure why.  I have never been declined this when I was trying to help a member through financial issues, so then I did the following to resolve this [redacted]er and to make him whole even though he did not follow procedure, he was non responsive for 3 months and was rude to my staff- I refunded those months that was due me and the associated fees to make him whole hoping when his circumstance changed he would come back to Club 7- he had been a paying client for 12 months at the time ( the good payment history was with his mothers card)  I want to make it clear he did receive his money back.   ABC financial processed the payment on April 1, it generally takes 5-7 business days.  He needs to realize that no other Corporate club would do what I did for him.  He will realize this soon enough but I still feel when I have been flexible it works out for our club in the long run.

Check fields!

Write a review of Club 7 Fittness

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Club 7 Fittness Rating

Overall satisfaction rating

Address: 1241 S 7 Hwy, Blue Springs, Missouri, United States, 64014-3539

Phone:

Show more...

Add contact information for Club 7 Fittness

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated