Cluggys Incorporated

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Cluggys Inc. regarding complaint ID
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Regards,
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Review: We went in to the establishment on 8/7/14 @ 8:30 pm. We placed an order for Stromboli with out peppers and mushrooms. We bought it as carry out and when we got it at 9:00 pm we left and took it home. We then realized that they placed peppers and mushrooms on the boli. We called them the next day to make them aware of what happened and a woman there told us to bring it in and they will make us a new one. We were trying to get to Cluggys before 10:00 pm 8/8/14 but were unable to because of work. We then took it in 8/9/14 about 12:00 pm and told the manager/Owner what happened and that we spoke with the manager on 8/7/14. We then talked it over calmly and then the owner got upset about our complaint and started to throw receipt books, order tablets, and our stromboli at us. He cussed us out and threaten to have the police called because of our complaint. We left quickly the establishment without the stromboli or a refund. We have never felt threaten before by a manager of a business. His anger towards scared us from trying to resolve anything more with him.Desired Settlement: We would like a refund of our money if it is possible. we do not want another service or credit to eat there ever again.If we cannot even get that then we are ok with it. We paid 17.99 for the stromboli.

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by Cluggys Inc. regarding complaint ID [redacted].

Regards,