CMC Paving Contractors, Inc.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. Regards,
[redacted]

CMC PAVING CONTRACTORS,...

INC.                                      ...⇄ ESSEX STREET                                     ...⇄ 02382                                                       ...⇄ />                                                  [redacted]
                                          [redacted]  June 30, 2015  Complaint # [redacted] Dear Sir /Madam,      I am writing in response to the complaint in which [redacted] has filed against [redacted] Owner of CMC Paving Contractors, Inc..     CMC Paving installed the driveway @ [redacted] on June 22, 2014, not May 22, 2015. The original estimate # 2014-182 was for $7,200.00 for 2,500 Sq. Ft  and $5,200.00 for 1,860 Sq. Ft. the client chose  2,500 Sq. Ft. and he was charged $5,500.00.     The customer Mr. [redacted] was extremely difficult to work with, he changed his mind several times as to what he wanted. and I accomadated him each time with  a new estimate. He finally made a decision and the driveway was installed. During the installation he wanted me to remove a  tree stump next to the foundation, I refused due to the location being too close to the foundation and suggested he have it ground down because it was in the mulch bed and would not be noticeable. I did not want to be responsible for any damage that may occur.     I later found that Mr. [redacted] brought a 17,230 LB. Excavator on to the newly installed driveway less than 48 Hrs. after installation. He contacted me saying there was small ponding on the driveway, I went to see for myself and I noticed there was damage caused by the equipment he had on the driveway to remove the stump himself. I repaired the damage and the ponding area and Sealcoated the driveway at my expense. He was satisfied with the outcome at that time we shook hands and I left. I was contacted this year by Mr. [redacted] and he requested that I return to re-new the driveway. I offered to come back after the weather had improved. I wanted to wait a while for the pavement to begin to heat up with the warmer weather to be able to blend the pavement. for any repairs needed and that was not sufficient for him. I went to look at the driveway after a rain storm and found no ponding.( I took photos of the driveway proving no ponding exists)  If I thought the driveway needed to be replaced I would certainly do so. I have been in business for nearly30 Years and have never had a complaint against me or my company. I don't think that there is any appeasing Mr. [redacted].     Mr. [redacted] also threatened to sue me and put a Lien on my personal property.     As for Mr. [redacted]s claim he paid $7,200 in cash, enclosed are  copies of all forms of payments made to CMC Paving Contractors, Inc.       On June 23, 2014 the client was invoiced as follows:         A.) Inv. # [redacted]  $5,500.00         B.) Inv. # [redacted]  $300.00 - Permit & Licenses Fees Past Due                                      �...⇄ made the following payments to CMC Paving Contractors totaling $5,500.00 copies enclosed.         A.) 6/23/2014  Ck. # [redacted] in the amount of $2,300.00, Check drawn on the account of  [redacted] **.          B.) 6/23/2014  Ck. # [redacted]  in the amount of $1,200.00, Check drawn on the account of [redacted].          C.) 6/24/2014 Visa Pmt. $2,000.00  by [redacted]       Should you have any further questions please feel free to contact me directly @ [redacted]. I will be happy to come to your office with the photos and video of the property proving there is no problem with the driveway.                                                       Sincerel...⇄ [redacted]                                   ...⇄ President/Owner