C.N.F Enterprises

Initial Business Response /* (1000, 9, 2015/09/09) */
McDonald County Telephone Company is in receipt of Complaint Case #XXXXXX filed by *** ***As a threshold matter, Mr*** is not the customer of record on the account referenced, so McDonald County Telephone's response is constrained
by federal customer privacy law and Federal Communications Commission rulesNevertheless, McDonald County Telephone Company can respond generally that the complaint involves a remote, rural portion of the Company's service areaThe Company has properly responded to a service complaint in this area, and the Company has been upgrading its facilities in this areaThe Company believes that service issues have been addressed and resolved in this area
Finally, as a small, community-based and family-owned company, McDonald County Telephone Company wants to assure the Revdex.com that the Company takes great pride in providing telephone and Internet service in rural southwest MissouriAs a matter of practice, the Company provides high-quality service at affordable prices and appropriate levelsThe Company promptly and properly responds to all customer complaints and concerns, and it has appropriately addressed the matter raised by Revdex.com Complaint Case #XXXXXX