Co-Habitat Reviews (2)
View Photos
Co-Habitat Rating
Description: Home Decor, Accessories & Gifts - Online Retailer
Address: 909 Garnet Ave, San Diego, California, United States, 92109
Phone: |
Show more...
|
Web: |
www.cohabitathome.com
|
Add contact information for Co-Habitat
Add new contacts
We refunded the customer on 5/'29 because we still have not received our shipment from supplier who has advised us that it still has not been cleared due to the port congestion in [redacted]. We tried to locate an acceptable alternate item for the customer but were not able to locate the...
specific quote scroll they had ordered. We also did communicate with the customer and advised them of the problems we were facing trying to fulfill the order and offered to refund them each time we communicated.
Review: After numerous attempts to find out the status of my order, I have still not received any word of when it will arrive. This order was made two months ago and the only word that I have received from the company is that my order has been delayed at their shipment plant in [redacted]. After informing them that I would like to change my order to something else that they do have in stock and receiving word that this new order would be shipped immediately, I still haven't received word when this new order would be shipped. This company has neither refunded my money nor have they stayed in touch with me to let me know the status of my order.Desired Settlement: If I cannot receive my original order asap, then I want a replacement immediately! I have been more than patient with this company.
Business
Response:
We refunded the customer on 5/'29 because we still have not received our shipment from supplier who has advised us that it still has not been cleared due to the port congestion in [redacted]. We tried to locate an acceptable alternate item for the customer but were not able to locate the specific quote scroll they had ordered. We also did communicate with the customer and advised them of the problems we were facing trying to fulfill the order and offered to refund them each time we communicated.