Coach Training Alliance, LLC

Tell us why here[redacted] was presented with the list of certification requirements in week of the 22-week course which includes the attendance requirementsShe then signed off on those requirements through the Virtual ClassroomThe attendance requirements are detailed belowCTA CERTIFICATION ELIGIBILITY REQUIREMENTSIn order to be eligible for certification, all requirements must be complete within one week after the last day of the Certified Coach Program.The Coach Training Alliance certification requirements fall into three different categories:- Those tracked by the instructor surrounding the student’s attendance and class participation.- Those tracked and reported by the student on the honor system.- The student’s effective demonstration of coaching skills and the Simple Coaching Model in class sessions as perceived by the instructor.REQUIREMENTS TRACKED BY THE INSTRUCTOR:- Student attendance in the Becoming a Coach orientation, which provides two hours of credit towards certification(If you have not done this, enroll in this two-hour session now.)- Student’s active participation in at least of Mentoring classes.- Student’s satisfactory participation in at least of Coach the Coach classes.- Each student is coached as client twice in scheduled class sessionsEach student coaches another student twice as scheduled in class sessionsEach student has at least two opportunities to act as Primary Observer of a coaching session.- Passing the Written Exam- Review of the CCP Reporting Form as record of student’s accomplishments during class.REQUIREMENTS TRACKED AND RECORDED BY STUDENT COACH ON THE HONOR SYSTEM:- Active verbal participation during every class attended.- Attendance in of Mentoring classes and of Coach the Coach classes.- Complete reading of the Coach Training Accelerator.- Completion of 80% of the weekly assignments given in the Syllabus.- Completion of a minimum of sample sessions by end of class (only the first may be “practice” sessions)Use CCP Reporting Form to keep track.- Acts as coachable client twice in scheduled class sessionsCoaches another student twice as scheduled in class sessions.- Professional coaching of at least two ongoing, full-fee clients (one-on-one or coaching group) that have hired student as their coach within the time period of the Certified Coach ProgramUse CCP Reporting Form to keep trackWhen [redacted] submitted her planned absences before week 2, there was a problem She was going to miss mentoring classes on 5/25/17, 8/3/and 8/17/ The instructor called [redacted] and spoke with her about the issue and she assured him that she would figure it out and meet the requirements She would still miss on 5/25/and 8/3/but would not miss on 8/17/ [redacted] missed two mentoring classes as planned on 5/25/and 8/3/ Then on 8/14/she sent the instructor a note saying she was going to miss the 8/17/class as well He immediately responded and asked her to make other arrangements because this would mean she does not qualify for certificationShe did not respond to his note and missed the 8/17/class The instructor then sent her a follow up note the day after class letting her know that, as per their discussions, she would not qualify for certification and providing her with some options Below is the note that was sent to herSaturday, August 20173:PM: Hi [redacted] , I hope that you are wellAs per our earlier conversations and notes, your absence at class this week was the third absence of a Mentoring Session and as a result, you will not qualify for certification from the programThese requirements were also discussed as part of week and in the Certification Requirements document that you signed off on at the start of classThere are still options for youFor example:You can still complete the class and open up your own coaching practiceCoaching is unregulated and so you do not need certification to coachAt that point you can even tell people that you completed the Certified Coach ProgramYou just can't say that you are a CTA Certified Coach, nor can you use the CTA logos on your website, business card, etcYou can contact [redacted] at CTA and arrange to restart the course againIf you do so you will be starting from the beginning and need to complete the entire program again You can simply drop out of the programGive this some thought and if you want to clarify the options with me I'd be happy to discuss them with youRegards, *** [redacted] did not respond to this note A week later, the instructor sent her another note again laying out the options for her [redacted] also did not respond to this noteThe instructor then called [redacted] and left her a message to confirm how she planned to proceedHe made it clear that because she missed the third class, she would not be eligible for certificationAs noted above, he did provide her with other optionsIt is important to note that if she chose to restart the program, there would be no additional charge beyond the tuition she agreed to pay for the original class in which she enrolledOn September 18th, [redacted] sent the following message to her instructorFrom: [redacted] [mailto: [redacted] ] Sent: Monday, September 18, 6:PM [redacted] Subject: Termination of relationship ***, I have decided that I cannot, in good conscience, continue to be affiliated with a Program/School/Training Program which feels predatory and seems to lack integrity I will certainly not use the program's name in any contextHowever if asked for my opinion I will be honest about my experienceBest wishes to my classmates [redacted] [redacted] is now requesting a partial refund for the courseOur refund policy is clearly listed on our websitePlease see belowREFUNDS The course registration fee guarantees your spot in the class and is non-refundableFollowing registration, you may not transfer classesYou may cancel without penalty if request is received at least days before the course beginsIf you cancel days prior to the course start date, we’ll refund the tuition paidNo refunds are made after class beginsRequests must be made in writing, postmarked and mailed to: Mailing Address: [redacted] In this situation, we do not believe we are obligated to provide a refundPlease let us know if we can provide you with any additional information

Tell us why here...[redacted] was presented with the list of certification requirements in week 1 of the 22-week course which includes the attendance requirements. She then signed off on those requirements through the Virtual Classroom. The attendance requirements are detailed...

below. CTA CERTIFICATION ELIGIBILITY REQUIREMENTSIn order to be eligible for certification, all requirements must be complete within one week after the last day of the Certified Coach Program.The Coach Training Alliance certification requirements fall into three different categories:- Those tracked by the instructor surrounding the student’s attendance and class participation.- Those tracked and reported by the student on the honor system.- The student’s effective demonstration of coaching skills and the Simple Coaching Model in class sessions as perceived by the instructor.REQUIREMENTS TRACKED BY THE INSTRUCTOR:- Student attendance in the Becoming a Coach orientation, which provides two hours of credit towards certification. (If you have not done this, enroll in this two-hour session now.)- Student’s active participation in at least 10 of 12 Mentoring classes.- Student’s satisfactory participation in at least 8 of 10 Coach the Coach classes.- Each student is coached as client twice in scheduled class sessions. Each student coaches another student twice as scheduled in class sessions. Each student has at least two opportunities to act as Primary Observer of a coaching session.- Passing the Written Exam- Review of the CCP Reporting Form as record of student’s accomplishments during class.REQUIREMENTS TRACKED AND RECORDED BY STUDENT COACH ON THE HONOR SYSTEM:- Active verbal participation during every class attended.- Attendance in 10 of 12 Mentoring classes and 8 of 10 Coach the Coach classes.- Complete reading of the Coach Training Accelerator.- Completion of 80% of the weekly assignments given in the Syllabus.- Completion of a minimum of 20 sample sessions by end of class (only the first 4 may be “practice” sessions). Use CCP Reporting Form to keep track.- Acts as coachable client twice in scheduled class sessions. Coaches another student twice as scheduled in class sessions.- Professional coaching of at least two ongoing, full-fee clients (one-on-one or coaching group) that have hired student as their coach within the time period of the Certified Coach Program. Use CCP Reporting Form to keep track. When [redacted] submitted her planned absences before week 2, there was a problem.   She was going to miss 3 mentoring classes on 5/25/17, 8/3/17 and 8/17/17.  The instructor called [redacted] and spoke with her about the issue and she assured him that she would figure it out and meet the requirements.  She would still miss on 5/25/17 and 8/3/17 but would not miss on 8/17/17.   [redacted] missed two mentoring classes as planned on 5/25/17 and 8/3/17.   Then on 8/14/17 she sent the instructor a note saying she was going to miss the 8/17/17 class as well.  He immediately responded and asked her to make other arrangements because this would mean she does not qualify for certification. She did not respond to his note and missed the 8/17/17 class.   The instructor then sent her a follow up note the day after class letting her know that, as per their discussions, she would not qualify for certification and providing her with some options.  Below is the note that was sent to her. Saturday, 19 August 20173:17 PM: Hi [redacted], I hope that you are well. As per our earlier conversations and notes, your absence at class this week was the third absence of a Mentoring Session and as a result, you will not qualify for certification from the program. These requirements were also discussed as part of week 1 and in the Certification Requirements document that you signed off on at the start of class. There are still options for you. For example:1. You can still complete the class and open up your own coaching practice. Coaching is unregulated and so you do not need certification to coach. At that point you can even tell people that you completed the Certified Coach Program. You just can't say that you are a CTA Certified Coach, nor can you use the CTA logos on your website, business card, etc. 2. You can contact [redacted] at CTA and arrange to restart the course again. If you do so you will be starting from the beginning and need to complete the entire program again.  3. You can simply drop out of the program. Give this some thought and if you want to clarify the options with me I'd be happy to discuss them with you. Regards, [redacted] did not respond to this note.  A week later, the instructor sent her another note again laying out the options for her.    [redacted] also did not respond to this note. The instructor then called [redacted] and left her a message to confirm how she planned to proceed. He made it clear that because she missed the third class, she would not be eligible for certification. As noted above, he did provide her with other options. It is important to note that if she chose to restart the program, there would be no additional charge beyond the tuition she agreed to pay for the original class in which she enrolled. On September 18th, [redacted] sent the following message to her instructor. From: [redacted] [mailto:[redacted]] Sent: Monday, September 18, 2017 6:24 PM[redacted]
[redacted]Subject: Termination of relationship [redacted], I have decided that I cannot, in good conscience, continue to be affiliated with a Program/School/Training Program which feels predatory and seems to lack integrity.  I will certainly not use the program's name in any context. However if asked for my opinion I will be honest about my experience. Best wishes to my classmates.  [redacted] is now requesting a partial refund for the course. Our refund policy is clearly listed on our website. Please see below. REFUNDS The course registration fee guarantees your spot in the class and is non-refundable. Following registration, you may not transfer classes. You may cancel without penalty if request is received at least 14 days before the course begins. If you cancel 14 days prior to the course start date, we’ll refund the tuition paid. No refunds are made after class begins. Requests must be made in writing, postmarked and mailed to: Mailing Address:[redacted]
[redacted]
[redacted]  In this situation, we do not believe we are obligated to provide a refund. Please let us know if we can provide you with any additional information.