I am responding to the customer concern submitted to you regarding our business. Of course we can't make everyone happy, but at the same time it is almost insulting that we are accused of gouging people. We are very small, and our mechanics work very hard. [redacted] says we...
doubled the price of belts that he purchased from [redacted]. We do not purchase parts for [redacted]. We are a [redacted] care center and use their parts, mainly because we trust [redacted] parts. We actually charge less for these belts than it would cost him to purchase from [redacted] himself. I hate it that [redacted] feels the way he does about our shop, we actually take it very personally. BUT again, we can't make everyone happy, it doesn't work that way. I can assure that no one is being taken advantage of. Sincerely, [redacted]
[redacted]I would like to add that the belts we installed would be $33.42 for one and $33.08 for the other if he purchased from [redacted] himself. We sell them at our cost which was 28.36 each. So obviously, no gouging. Thank you.
I am responding to the customer concern submitted to you regarding our business. Of course we can't make everyone happy, but at the same time it is almost insulting that we are accused of gouging people. We are very small, and our mechanics work very hard. [redacted] says we...
doubled the price of belts that he purchased from [redacted]. We do not purchase parts for [redacted]. We are a [redacted] care center and use their parts, mainly because we trust [redacted] parts. We actually charge less for these belts than it would cost him to purchase from [redacted] himself. I hate it that [redacted] feels the way he does about our shop, we actually take it very personally. BUT again, we can't make everyone happy, it doesn't work that way. I can assure that no one is being taken advantage of. Sincerely, [redacted]
[redacted]I would like to add that the belts we installed would be $33.42 for one and $33.08 for the other if he purchased from [redacted] himself. We sell them at our cost which was 28.36 each. So obviously, no gouging. Thank you.