Coast River Inn

Mr *** is being untruthfulhe came to us through another vendor and did not have enough money to have his bike painted we waited for mr [redacted] to provide the balance and he did not so we gave mr [redacted] back his job and asked that if he return in the future to be prepared and have his finances in orderHe went to another painter and they were unable to do the work mr [redacted] wanted after a few months Mr [redacted] returnedMr [redacted] was not given an exact completion date because of the work load we carry as a custom ShopMr [redacted] then added additional work to the Job but would not pay the balance of his job at the time it was done befor we began the additional work so we refused the extra work from mr [redacted] so he would pay the balance of his jobmr [redacted] has since returned on or more occassion to have additional work done to repair damage that was done during re-essymbly by another ShopWe gave Mr [redacted] a Price he refused ithe also came to use to get a receipt for the value of the work done, some of which was done by another shopthat receipt he stated was for his insurance companyWe have no intention on ever doing business with mr [redacted] again as we have found out the he does'ntpay his billsMr [redacted] has Never spent 6000,with me nor has he spent half that amountI have several witnesses that were present during his payments if needed I wish mr [redacted] well but he has made fraudulent statements and if this continues I will have no other choice but to file charges against Mr [redacted] for slanderi also have survelance audio and video of my office as it is posted on the building Thank You in advance [redacted] ***Cycle Fx Customs

From: Coast River Inn Sent: Monday, July 10, 2:PM Subject: Coast River Inn, customer complaint.Complaint involvesadvertising issuesI recall speaking to guest who initially called requiring about rates for specific dates in AugustAfter hearing guest was a "returning guest" I
quoted rates according to my reservation software which is also real time for our own hosted site as well as multiple third party reservation sites we are partnered withAfter hearing the quote guest starts to refer to what he is saying is the "coast River Inn" site vs a third partyCustomer than says that we are advertising a rate of $to $for those datesI had mentioned to guest to make sure he is not finding any "small print" or asterisk as only a general sense as I this is common as there are a variety of reservation sites we partner withI added that anything beyond that I will forward information to my marketing director and all parties who would be concerned for any edit if at all, neededI then proceeded to try and work with guest by offering the lowest possible rate I could in spirit of customer serviceAny claims of nervousness or rudeness, I decline comment to, as these are conclusions and objectiveGuest had mentioned several times that he had already taken screen shots and was going to contact the Revdex.com, before he had called Coast River InnIn retrospect I feel the whole tone of call was insincereCoast River Inn remains open to work with guest for resolve. Aaron R***General ManagerCoast River Inn503-738-

I  am rejecting this response because: the bike was not painted as we discussed and overall I am not satisfied no slander is being made so there is no concern as to the business filing charges, The initial  Time taking the bike to the shop I request my money back due to the fact that the shop was taking way too long with my bike yes I did bring it back and half the payment was made the rest of the payment was to be paid when I picked up the stuff  I as well have several witnesses who have been back-and-forth to the shop with me to check on my things  not to mention I had no choice but to take the bike back to the shop for the damages because a paint code would not be given to me you feel as though a finish date was never given although I don't except that to be true if your shop knew that you cannot do my bike in a reasonable amount of time you should not have excepted the job  I was given a date of a month and two weeks but the bike was there for almost a year the business kept requesting money because you were in need of money but I was not willing to pay anything else until my bike was completed I have several pictures over the course of our business interaction The bike design was airbrushed not the way I asked for it to be I feel as though you airbrushed it the way you wanted to and the quickest way possible just to hurry up and get the bike done and the last of your payment although it already been there  for quite some time  there was also a part that I had to take my time out to bring back to you because it was not finished correctly before the bike could be put back together  I understand the business feels as though it doesn't want to work with me anymore but I in return don't plan to work with the business ever again myself my bike was my way of transportation and me having to struggle to get around  not knowing how much longer the business would take was a huge hassle to me

Mr [redacted]  is being untruthful. he came to us through another vendor and did not have enough money to have his bike painted we waited for mr [redacted] to provide the balance and he did not so we gave mr [redacted] back his job and asked that if he return in the future to be prepared and have his...

finances in order. He went to another painter and they were unable to do the work mr [redacted] wanted after a few months Mr [redacted] returned. Mr [redacted] was not given an exact completion date because of the work load we carry as a custom Shop. Mr [redacted] then added additional work to the Job but would not pay the balance of his job at the time it was done befor we began the additional work so we refused the extra work from mr [redacted] so he would pay the balance of his job. mr [redacted] has since returned on 3 or more occassion to have additional work done to repair damage that was done during re-essymbly by another Shop. We gave Mr [redacted] a Price he refused it. he also came to use to get a receipt for the value of the work done, some of which was done by another shop. that receipt he stated was for his insurance company. We have no intention on ever doing business with mr [redacted] again as we have found out the he does'nt. pay his bills. Mr [redacted] has Never spent 6000,00 with me nor has he spent half that amount. I have several witnesses that were present during his payments if needed I wish mr [redacted] well but he has made fraudulent statements and if this continues I will have no other choice but to file charges against Mr. [redacted] for slander. I also have survelance audio and video of my office . as it is posted on the building  Thank You in advance[redacted]Cycle Fx Customs