Coast to Coast Fulfillment

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]

The order that we received only contained unitThe person who did the return has clearly noted the package only contained hearing aid

Hello,We sent the merchandise out, there is a weight to the package upon [redacted] receiving itIf you received the envelope damaged as the [redacted] label states, they lost your merchandise in the mail.We are more than happy to send out a replacement, but would need a claim number in order to do so.If the [redacted] is giving you an issue we would need you to send us the damaged package with a note that you need a replacement.Thank you.Customer Service?

The items were returned and there was a delay in the refund process due to circumstances out of our controlThe refund check was processed and was mailed out on March to the address provided in Michigan

RevDex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] . .] YES THERE WAS 1 (one) PACKAGE IN THE BIG PACKAGE .BUT THERE WAS 2(TWO) UNITS WRAPPED TOGEATHER INSIDE THE MAILING ENVELOPE. YOU WOULD OF HAD TO OPEN THE PACKAGE IN SIDE THE MAILING ENVELOPE TO SEE THEM. I DO NOT LIE. MAYBE YOUR PEOPLE DID NOT OPEN THE SMALL PKG. IN THE ENVELOPE JUST ASSUMED IT WAS ONE UNIT. Regards, [redacted]

Hello [redacted] , I just looked into our email program and cannot locate an email from you, what email address were you sending correspondence to?We have a day money back guarantee period, which has more than passed.I do see that you have the extended year protection purchased, this is not an extended refund period, but a replacement period.For replacements, feel free to send the units back to the following address: Hearing Amplifiers [redacted] *** Make sure to write "Warranty Exchange" on the outside of the package and include a note inside that you would like replacmentThank you, [redacted] Hearing Amplifiers

As the customer states he returned his unit for an exchange however there was only unit in the package.We reshipped the one unit that was returnedWe cannot replace any units unless they are returnedHe only returned oneWe have double checked with both the return department and sales and there
was only one unit returned.Hearing Aid Customer Service

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** *** I do not think this will resolve the problem with the hearing aid but I am willing to give it a try

Hello,We sent the merchandise out, there is a weight to the package upon [redacted] receiving it. If you received the envelope damaged as the [redacted] label states, they lost your merchandise in the mail.We are more than happy to send out a replacement, but would need a claim number in order to do so.If the...

[redacted] is giving you an issue we would need you to send us the damaged package with a note that you need a replacement.Thank you.Customer Service?

The order that we received only contained 1 unit. The person who did the return has clearly noted the package only contained 1 hearing aid.

Revdex.com:
I have reviewed the response submitted by the business and have...

determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Hello [redacted], I just looked into our email program and cannot locate an email from you, what email address were you sending correspondence to?We have a 30 day money back guarantee period, which has more than passed.I do see that you have the extended 2 year protection purchased, this is not an...

extended refund period, but a replacement period.For replacements, feel free to send the units back to the following address: Hearing Amplifiers[redacted] Make sure to write "Warranty Exchange" on the outside of the package and include a note inside that you would like replacment. Thank you, [redacted]Hearing Amplifiers

The items were returned and there was a delay in the refund process due to circumstances out of our control. The refund check was processed and was mailed out on March 14 to the address provided in Michigan.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
.] YES  THERE WAS 1 (one)  PACKAGE IN THE BIG PACKAGE .BUT  THERE WAS 2(TWO) UNITS WRAPPED TOGEATHER INSIDE THE MAILING ENVELOPE.  YOU WOULD OF HAD TO OPEN THE PACKAGE IN SIDE THE MAILING ENVELOPE TO SEE THEM.  I DO NOT LIE.  MAYBE YOUR PEOPLE DID NOT OPEN THE SMALL PKG. IN THE ENVELOPE JUST ASSUMED IT WAS ONE UNIT. 
Regards,
[redacted]

Hello Mr. [redacted],We have not received your return to date.Looking into the notes in your order which are from our correspondences with you, it seems as though you were saying that you placed our return sticker on the package when you returned it.We do not provide return stickers.Perhaps you returned...

it to a different company Thank you.

Hello,Our 30 day policy is stated on both our printed and online advertisements. Tracking is paid for by the customer, once it arrives at our destination it shows as delivered and then there is no further tracking even if refused. Unless we pay for shipping and tracking you would not see...

anything about the return; we do not pay for return postage, we refuse the return. When a package is refused it can take a decent amount of time for the original sender to receive as there is no postage paid on it. This process can take weeks to months, but the original sender does eventually receive it.Thank you.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. . 
 Regards WELL I HAVE NO WAY TO RESPOND .I NEED Revdex.com TO HELP .THEY WILL NOT TALK ALL THEY SAY IS MY PERSON SAID THERE WAS 1. I SAY THERE WAS 2 IN 1 PACKAGE.  I FEEL I HAVE BEEN CHEATED. 
[redacted]