Coast to Coast Medical Reviews (1)
Coast to Coast Medical Rating
Description: Physicians & Surgeons
Address: 2201 Horizan Rd Ste 4, West Memphis, Arkansas, United States, 72301-2926
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Asked for a correction of redundancy of charges and was told all they could do was reduce one charge.I went in for a Federal DOT Exam and Certification, which I paid for up front before the exam, and during the exam the nurse found my throat to be red and having white splotches in it. She asked to do a strep test and I agreed. I already paid for my office visit and exam. Now they have sent me a bill charging me for an office visit, exam, test, and antibiotic shot. I understand that maybe in the paperwork shuffle the office visit and exam was billed but when I called and explained the situation I was told they could not take it off, they could only reduce it. The explanation given to me was the examinations were different. No they are not. I am perfectly willing to pay for the test and shot. Desired SettlementRemoval of the redundant office visit and exam charges. Business Response Contact Name and Title: [redacted] FNPContact Phone: XXX-XXX-XXXXContact Email: N/APatient called, appology given for our staff not handling the situation correctly. Employee counselled. Patient's balance written off! Patient was appreciative and overly pleased. He stated he will continue to use our facility in the future.