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Coastal Bend Home Builders, Inc.

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Reviews Coastal Bend Home Builders, Inc.

Coastal Bend Home Builders, Inc. Reviews (5)

From: *** [mailto:***] Sent: Thursday, December 11, 2:PMTo: *** ***Cc: ***Subject: Coastal Bend Home Builders Complaint #***Hello ***, Regarding the complaint that we had not paid the *** appliance invoice, see attached
documentation and email to claimaint below There was never a lien filed and the invoicing has been corrected. Please let me know if you have any questions regarding this portion of their complaint. *** ***Coastal Bend Home Builders, Inc. -------- Original Message --------Subject: Factory Builder Store Intent to LienFrom: Date: Thu, December 04, 3:pmTo: "***" , "*** ***" Hello *** and ***, Attached are copies of the invoices from Factory Builder Store Two ranges were charged to your home One correctly charged to you, the other that was installed at *** *** ***. Attached is the date of payment from Coastal Bend Home Builders and confirmation from Factory Builder Stores that the invoices have been paid. Coastal Bend Home Builders has no unpaid invoices to Factory Builder Store for any homes If the supplier only sent an intent to lien, you will receive no further communication from them If they actually filed a lien, they will send you a release Your lender has also been notified. If you have any questions, you may contact me or Factory Builder Store directly. *** ***Coastal Bend Home Builders, Inc. From: *** [mailto:***] Sent: Thursday, December 11, 2:PM To: *** *** Subject: Coastal Bend Home Builders # Hello ***, Below is the documentation and response to one of the items to be deducted from the *** deposit. Regards, *** *** Coastal Bend Home Builders, Inc -------- Original Message -------- Subject: Septic Engineering Professional Fee From: Date: Thu, December 04, 4:pm To: "*** ***" , "***" *** and ***, Attached is a copy of the Engineering completed by *** *** *** for the septic system at your home. The septic system engineerng is required by Aransas County in advance of receiving a Building Permit. The Aransas County Guidelines are also attached. Coastal Bend Home Builders paid this on your behalf. The invoice from *** *** *** was paid by check #*** in the amount of $375. You are welcome to contact *** *** or the County for verification of expenses due and paid by Coastal Bend Home Builders *** *** Coastal Bend Home Builders, Inc From: *** [mailto:***] Sent: Thursday, December 11, 3:PM To: *** *** Subject: [FWD: Re: Factory Builder Store Intent to Lien] See client confirmation of appliances cleared. *** ***Coastal Bend Home Builders, Inc. -------- Original Message -------- Subject: Re: Factory Builder Store Intent to Lien From: *** Date: Thu, December 04, 6:pm To: "" ***, I have received your confirmation from the supplier and appreciate you getting this settled. *** ** Sent from my iPad On Dec 4, 2014, at 3:PM, wrote: Hello *** and ***, Attached are copies of the invoices from Factory Builder Store. Two ranges were charged to your home. One correctly charged to you, the other that was installed at *** *** ***. Attached is the date of payment from Coastal Bend Home Builders and confirmation from Factory Builder Stores that the invoices have been paid. Coastal Bend Home Builders has no unpaid invoices to Factory Builder Store for any homes. If the supplier only sent an intent to lien, you will receive no further communication from them. If they actually filed a lien, they will send you a release. Your lender has also been notified. If you have any questions, you may contact me or Factory Builder Store directly. *** ***Coastal Bend Home Builders, Inc. From: *** [mailto:***] Sent: Thursday, December 11, 3:PM To: *** *** Subject: [FWD: Re: Factory Builder Store Intent to Lien] See client confirmation of appliances cleared *** *** Coastal Bend Home Builders, Inc -------- Original Message -------- Subject: Re: Factory Builder Store Intent to Lien From: *** Date: Thu, December 04, 6:pm To: "" ***, I have received your confirmation from the supplier and appreciate you getting this settled. *** ** Sent from my iPad On Dec 4, 2014, at 3:PM, wrote: Hello *** and ***, Attached are copies of the invoices from Factory Builder Store. Two ranges were charged to your home. One correctly charged to you, the other that was installed at *** *** *** Attached is the date of payment from Coastal Bend Home Builders and confirmation from Factory Builder Stores that the invoices have been paid Coastal Bend Home Builders has no unpaid invoices to Factory Builder Store for any homes. If the supplier only sent an intent to lien, you will receive no further communication from them. If they actually filed a lien, they will send you a release. Your lender has also been notified If you have any questions, you may contact me or Factory Builder Store directly *** *** Coastal Bend Home Builders, Inc

Complaint: ***
I am rejecting this response because: Coastal Bend Home Builders has only resolved part of the complaint; which we have just recently received confirmation from the appliance supplier. In regards to the $5,deposit - I do not agree with some of the deductions that CBHB are trying to take out of our deposit Below is what *** from CBHB is wanting to deduct." *** informed me of the $5,deposit pending return several weeks ago and had already verified it was accurate. The book keeper and I have been closing out the job records and found a number of items had not been paid to Coastal Bend Home Builders. They are as follows:1) Building Permits - Per your contract, the building permits are not included in your purchase price (see attached page of the contract). Coastal Bend Home Builders paid these on your behalf. The City of Rockport was $1,and Aransas County was $446.74. There was an allowance in the contract for $500. Total amount due to CBHB is $1,580.02.2) Septic - Per your contract, the septic was not included. We paid *** *** $on your behalf.3) Alexanders Carpet One - Upgrade tiles in the amount of $2,648.27. *** *** has verified that this is the correct amount of tile installed in your home. It does not include the upgrade labor for the design/detail work. It also does not include the tile that was purchased from TuKasa by *** *** personally.Total fees due: $4,603.29 Deposit: ($5,000.00) A check in the amount of $will be cut this week and mailed to your home address. Let me know if you have any questionsThanks,*** *** Coastal Bend Home Builders, Inc."We had explained to *** that we are willing to deduct part - Building permits because that indeed was part of our contract of $1,580.02However, we are not willing to deduct part and 3. Part 2) Septic was not included in our contract; we never requested an Engineer to come out to do a Site Evaluation with CBHB Our septic installer had ordered the same engineer to come out to do an Site Evaluation We were never aware that Coastal Bend had ordered a Site Evaluation/Design on our behalf until after filing the ComplaintMeaning there has been two Site Evaluations made on our property; one from Coastal Bend Home Builders without our knowledge(Attached is a copy of a receipt and the Site Evaluation from *** *** from our Septic Installer - Pro Septic Systems) Part 3) ***, VP of Coastal Bend Home Builders had dealt with all of our upgrades through the building process, before Closing on our home on 9/24/all upgrades had to be paid for in full However, there were some issues pertaining to Tile/Carpet company called Alexander's We were never aware that that these were even upgrades because there was never an agreement on a change order made between the builder and I, which clearly states in their contract that "All Changes must be approved by the builder, and homeowner, documented on a Change Order Form and paid in full before changes can be made" (Attached: part of contract)" Before closing *** had agreed that there had been some issues with the upgrades and had waived the fees for Alexander's (Attached: Final Change Order Summary) which *** had correct and initialed the changed. Therefor, I have already settled the charges from Alexanders with the builder at Closing on 9/24/and they have received all payments for upgradesI have also already paid for a Site Evaluation/Design from my Septic Installer I will still be requesting $3,of the $5,deposit. Regards,
*** ***

Good morning [redacted], The complaint from [redacted] has been resolved.  Per the original complaint: 1) Appliances not paid for.  Provided the homeowner with a copy of paid invoice.  Matter resolved.2) $5,000.00 deposit not returned.  Acounts reconciled, Mr. [redacted] agreed that the building permits were unpaid.  Refund chck #[redacted] for $3,419.98 was mailed to client.  Matter resolved. There are no pending items or unresolved issues on this complaint. Regards,[redacted]

The invoices are confirmed with [redacted] as paid in full.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

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