Initial Business Response /* (1000, 5, 2016/11/22) */
Please note: Since we believe in 100% customer satisfaction, we have fully refunded the customer for the purchase in question
Our terms are very clearly stated on the checkout page right next to the submit order buttonWe then send
confirmation emails with links to our terms and our complete contact information, as well as include contact information flyers in all of our product shipmentsCustomers can cancel simply by calling our customer service number or sending us an email
We offer trials of our products because we believe they are the highest quality, most effective weight loss supplement on the market todayThe product might be considered an expensive product, but the trial gives customers a chance to see the results for themselves before committing to the purchaseThis product is not sold in stores or any other online websites, so it cannot be compared in price to lower-quality competitorsWe offer a variety of ways to cancel before the trial period ends, so that customers never have to pay anything more than shipping and handling for the productWe have found that the majority of our customers are happy to continue using the product after the end of their trial period
Since the customer has been fully refunded, we now consider this issue closed
Initial Consumer Rebuttal /* (2000, 7, 2016/11/22) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I have been refunded and I am thankful I did not have to pay for something that does not work for me
Initial Business Response /* (1000, 5, 2016/11/22) */
Please note: Since we believe in 100% customer satisfaction, we have fully refunded the customer for the purchase in question
Our terms are very clearly stated on the checkout page right next to the submit order buttonWe then send
confirmation emails with links to our terms and our complete contact information, as well as include contact information flyers in all of our product shipmentsCustomers can cancel simply by calling our customer service number or sending us an email
We offer trials of our products because we believe they are the highest quality, most effective weight loss supplement on the market todayThe product might be considered an expensive product, but the trial gives customers a chance to see the results for themselves before committing to the purchaseThis product is not sold in stores or any other online websites, so it cannot be compared in price to lower-quality competitorsWe offer a variety of ways to cancel before the trial period ends, so that customers never have to pay anything more than shipping and handling for the productWe have found that the majority of our customers are happy to continue using the product after the end of their trial period
Since the customer has been fully refunded, we now consider this issue closed
Initial Consumer Rebuttal /* (2000, 7, 2016/11/22) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I have been refunded and I am thankful I did not have to pay for something that does not work for me