While considering trading in my truck for a jeep on the lot depended upon my agreement to terms and conditions coastal ford put me in the jeep for weekend. On Monday when I told them they lied that vehicle was a lease return( was a loaner), the roof leaked, and electric start didn't work and that I was going to keep my leased truck they informed me they sold my truck and I had to buy the jeep now. I did not authorize a transfer or a cancelation of my truck insurance and had not signed any sales agreement. After demanding my truck back they gave it 2 days later with scratches on the side fender and my windshield washer doesn't work???. I also lost my ability to have replacement coverage. No apologies given. Was a brutal experience there for the 2nd time. This squeaky will is not going away that easily. Beware of this [redacted] place!
While considering trading in my truck for a jeep on the lot depended upon my agreement to terms and conditions coastal ford put me in the jeep for weekend. On Monday when I told them they lied that vehicle was a lease return( was a loaner), the roof leaked, and electric start didn't work and that I was going to keep my leased truck they informed me they sold my truck and I had to buy the jeep now. I did not authorize a transfer or a cancelation of my truck insurance and had not signed any sales agreement. After demanding my truck back they gave it 2 days later with scratches on the side fender and my windshield washer doesn't work???. I also lost my ability to have replacement coverage. No apologies given. Was a brutal experience there for the 2nd time. This squeaky will is not going away that easily. Beware of this [redacted] place!