Coastal Psychiatric Medical Associates

I was seen by Dr [redacted] for monthsAt the time of first appointment I was told my insurance was accepted by this provider and that it was coveredI paid my co pay each timeI saw her 4-times and each time I went in, I paid my co pay and was not told of any issuesmonths after stopping service I received a bill for $It was unclear what this was forI went into the business and they stated they made an issue when billing diagnostic codeThey said they were working on resubmitting the claimAgain, no responseI have not had any contact with this business from August until July when they sent another collection to me for the same $with no response other than it was in pre-collectionsWhen I called to clear this up as I moved miles away, the billing department stated my issue denied the first claim saying I was not covered on January 19th This doctors office, continued to see me, informing me I was being covered when in fact I was notI am n

I was seen by Dr*** for monthsAt the time of first appointment I was told my insurance was accepted by this provider and that it was coveredI paid my co pay each timeI saw her 4-times and each time I went in, I paid my co pay and was not told of any issuesmonths after stopping service I received a bill for $It was unclear what this was forI went into the business and they stated they made an issue when billing diagnostic codeThey said they were working on resubmitting the claimAgain, no responseI have not had any contact with this business from August until July when they sent another collection to me for the same $with no response other than it was in pre-collectionsWhen I called to clear this up as I moved miles away, the billing department stated my issue denied the first claim saying I was not covered on January 19th This doctors office, continued to see me, informing me I was being covered when in fact I was notI am n

I would like to make an official complaint about Coastal Psychiatric I was a patient here for a couple of months before the firm decided to drop me and that I could no longer be seen in the office My insurance was coving my visits each time except for the copay and deductible Since the company has dropped me as a patient for no particular reason I have received a several phone calls from a debt collector I do not own this business any money and I have copies of receipts from each of my visits After receiving the first call from the debt collector I immediately tried to call Coastal Psychiatric to question what was going on I have left about voicemails and have spoken to people in the front office on numerous occasionsAll times they stated that no one was in billing at the time and to leave a voicemail I've left numerous voicemails and now I've gotten to the point that their voicemail box is full Everyone in the office is extremely unprofessional and rude I am questioning the doctors credibility I sat with Dr*** for about minutes before he wrote me a prescription for Adderall in which I do not need or want I was not even there for a complaint about possible ADD or ADHD I believe this firm needs to be looked into in depth I would like an update on the investigation as well as relieve from this so called "bill" I have

While seeking services at CPMA, they failed to notify me that my therapist was out of networkI paid all relevant co-pay charges while at CPMA, which I stopped going to in In May 2017, I received a notice that I owed $to CPMA, with a letter asking for payment without including what the charges consisted ofI attempted to contact their financial office, leaving several messages, and failed to receive a responseI received a second letter asking for collection in July 2017, and after weeks, finally reached the financial office, informing me for the first time ever, that I had seen an out of network therapistThey refused to allow me to dispute the payment, referring me to my insurance at the time (Anthem, who has additionally refused to cover the cost, even after filing appeals)While speaking to the financial office, I informed them I would be appealing the decision, and was told they would delay transferring the debt to a collection agencyHowever, this was found to

I have had the worst experience with their medical billing and office staffI have provided my insurance information that will cover the cost of my care on multiple occasions, yet they have failed to file the claim with the insurance (I called the insurance to confirm) and instead sent my bill to a collections agency, which is now affecting my creditThe billing staff is not responsive to my callsNo one will take my call or call me backI’m in the dark on what the issue is and how to resolve it