Coastal Roofing Co

Krav Maga self-defense system is the same as any other martial arts system in that there are levels that must be completed and tested to move upAll of our new members/students are given this informationAdditionally, they are given a Krav Maga curriculum book at the time of joining that shows each level and all techniques that must be mastered and tested on to complete each levelOur fitness program has been the same for years and is based on a personal training type group, team fitness programTrainers are on the floor working with members and talking them through the exercise techniques, explaining the equipment being used as well as making any corrections if necessary Attached you will find [redacted] membership agreement (front and back), membership memorandum of understanding, class check in history, notes from American Payment Services (billing company), notes from [redacted] membership advisor [redacted] as well as a detailed timeline beginning with when [redacted] became a member until current dateIn this timeline you can see that [redacted] , at no time, attempted to contact STW Member Service department or had any conversations with his membership advisor or discussions with any manager on site about his current complaints and reasons for requesting to cancelIt seems that [redacted] only reason for wanting to cancel on 1/24/was because he claimed that he was no longer employed and could not afford to pay his monthly dues [redacted] did say that he would call American Payment Services back when he was able to set up a payment arrangementAgain, there have been no conversations with anyone regarding [redacted] unfounded accusations against our companyAdditionally, with [redacted] membership, there are at least classes per day between Krav Maga and fitness at each location that he can choose to attend as well as a fully equipped gymThe claim that our company is misleading is not justEven though [redacted] does not qualify for cancellation at this time, we will agree to cancel his membership agreement once he pays his past due amount of $as well as 50% of his remaining obligation of $(which is $290.25) by Friday, March 9, The total of $can be paid by calling American Payment Services at 1-888-493-