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Coastal Towing Reviews (22)

To whom it may concern Mr [redacted] 's car was impounded for unauthorized parking on a private property.Our office and storage hours are Mon thru Friday 8AM to 5PM and we have sings at the front entrance and also on our building.Our website indicates hours for towing services and road side assistance only and as Mr [redacted] has mentioned the California vehicle code, it clearly states the gate fee which is dollars will be charged for after hour release fee.If you have any further questions you can contact me at 949- [redacted] Thank you

Hello we are required to show our motor carrier permit to law enforcement and not an individual but our motor carrier permit number is visible on our trucks.alos we provided you with a complete paper work for drop fee I spoke to you two days ago and you emailed me a copy of it thank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The complaint was not in regards to the tow fee paid, this is a billing account error in which you agreed to pay for the rental car for the time I was without my vehicle you damaged during the towEnterprise billed my credit card after they attempted to Bill [redacted] (which was in error because they were supposed to [redacted] Towing)We still have the e-mail you responded where you said you would pay for the auto-repair fees & the car rental feeI am looking to be compensated for the rental feeI have contacted [redacted] & they have the original contract agreement where you were supposed to be billed for the original paymentMy card was only on file for any incidental damages, etc Regards, [redacted]

bought battery from them, they refuse to give me a receipt with the correct namerepeatedly hang up on me Bought a battery from this companythey issued a receipt with the wrong name, which I didn't notice until lateri have called the company repeatedly and they are argumentative, and always end up hanging up on methey refuse to issue a corrected receipt to validate the warranty

Hello Mr [redacted] After we reviewed our cameras we found out you did enter the tow yard and pick up your registration to prove the ownership of the vehicle so you had a chance to inspect your vehicle before you signed the release of liability form Still you can contact our office if you have any proof that shows we damaged your vehicle and we will gladly take care of this issue

As it shows on your map it’s still is in miles radius

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The authorization forms were not filled and any form that will be sent that would apprear to be doctored will be permissible under forgery and an criminal offenseThere are also two witnesses who will be willing to testifyThe driver also refused to realize a copy of the work authorization form and was also confirmed by the security guard Regards, [redacted] ***

As president of our condominium association, I have been pursuing *** and Coastal Towing for more than months to repair or reimburse the Association for the cost (~ $300) to repair the fthigh wooden dumpster enclosure damaged by Coastal Towing when it backed into the enclosure, knocked the post off its mooring and weakened the stability of the rest of the structure in a hit-and-run maneuver History of the accident:On March 19, 2018, *** sub-contracted Coastal Towing ID Call #XXXXX of Port Charlotte,FL for the service to place a pale yellow Crossfire convertible on a flatbed.The driver backed into the dumpster post with a loud crack wedging his truck against it Unaware he was watched by another resident (who will confirm what he witnessed), the driver rapidly left without checking the truck or post for damageMy efforts to seek compensation from *** for damage.4/16: I called *** Customer Service in Dearborn, MI and spoke to Marika Ashley I informed her that there w

bought battery from them, they refuse to give me a receipt with the correct namerepeatedly hang up on me
Bought a battery from this companythey issued a receipt with the wrong name, which I didn't notice until lateri have called the company repeatedly and they are argumentative, and always end up hanging up on methey refuse to issue a corrected receipt to validate the warranty

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your
reference, details of the offer I reviewed appear below
The radius is still above miles, as you can see by the map attached. Please let me know when I will see my money refunded.
Regards,
*** ***

Hello we are so sorry regarding your bad experience with us , please send us an email with your vehicle info including license plate to *** and we will take care of it ASAP . Thanks Management

Your vehicle towed by security company request and distance calculated by radius mile

Hello your vehicle was never towed and it was NOT impounded the receipt you have is for the drop fee and it was filled out completely thank you

Hello we did tow your vehicle by security company request so we are just Servive provider and also as far as mileage cvc says radius mile so what you checked is driving mile and also there isn't any other company that does impound in your area that approved by any security company

We are sorry you are going through this but we are the service provider like any other towing company, you have all rights to file at small claim court , just FYI you mentioned vehicle code 22658 so we assumed you have enough knowledge about private party impound law , cvc 22658 clearly explained...

after hours or holiday extra charges ( gate fee )  Also operation hours are posted at the entrance of the tow yard .

Hello we are required to show our motor carrier permit to law enforcement and not an individual but our motor carrier permit  number is visible on our trucks.alos we provided you with a complete paper work for drop fee . I spoke to you two days ago and you emailed me a copy of...

it thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The authorization forms were not filled and any form that will be sent that would apprear to be doctored will be permissible under forgery and an criminal offense. There are also two witnesses who will be willing to testify. The driver also refused to realize a copy of the work authorization form and was also confirmed by the security guard. 
Regards,
[redacted]

Please contact our office directly regarding this issue .

To whom it may concern Mr. [redacted]'s car was impounded for unauthorized parking on a private property.Our office and storage hours are Mon thru Friday 8AM to 5PM and we have sings at the front entrance and also on our building.Our website indicates 24 hours for towing services and road...

side assistance only and as Mr. [redacted] has mentioned the California vehicle code, it clearly states the gate fee which is 80 dollars will be charged for after hour release fee.If you have any further questions you can contact me at 949-[redacted]Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The complaint was not in regards to the tow fee paid, this is a billing account error in which you agreed to pay for the rental car for the time I was without my vehicle you damaged during the tow. Enterprise billed my credit card after they attempted to Bill [redacted] (which was in error because they were supposed to [redacted] Towing). We still have the e-mail you responded where you said you would pay for the auto-repair fees & the car rental fee. I am looking to be compensated for the rental fee. I have contacted [redacted] & they have the original contract agreement where you were supposed to be billed for the original payment. My card was only on file for any incidental damages, etc. 
Regards,
[redacted]

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Address: 3 Mechanics Ct., Newburyport, Massachusetts, United States, 01950-2407

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