Cobblestone Shoe Repair

Initial Business Response / [redacted] (1000, 14, 2015/08/17) */ I explained that the way we did the job is the standard way to do a sole protectorI even showed her a precut sole protector and explained that this is how we buy them and the way we did the job is the standard and correct way to put a sole protector on a shoeIt covers the walking surfaceI also disagree with what she said I called herI don't use the word obnoxiousThis sounds like a typical customer who wants something for nothingNot happening here

Initial Business Response /* (1000, 14, 2015/08/17) */
I explained that the way we did the job is the standard way to do a sole protector. I even showed her a precut sole protector and explained that this is how we buy them and the way we did the job is the standard and correct way to put a sole...

protector on a shoe. It covers the walking surface. I also disagree with what she said I called her. I don't use the word obnoxious. This sounds like a typical customer who wants something for nothing. Not happening here.

Contact Name and Title: [redacted] Owner
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@cobblestoneshoerepair.com
First of all, there is nothing wrong with the repair job. I offered the customer her money back but I was taking my material off her shoes. If she wants to see if anyone else can...

repair them to her satisfaction, she can try elsewhere.